Operational Excellence Associate

20 hours ago


Singapore Broctagon Full time
Job Description

We are seeking a detail-oriented Operational Excellence Associate to ensure business continuity, improve operational efficiency, and maintain regulatory compliance.

In this role, you will assist in overseeing core business operations, coordinating projects, and maintaining strong compliance practices to support sustainable growth. Your contributions will directly impact the efficiency and resilience of our business processes while ensuring alignment with industry regulations.

Your goal will be to help maintain smooth business operations and contribute to initiatives that enhance overall performance and ensure regulatory compliance.

  • Assist in overseeing daily business operations, including client onboarding, account management, deposits, and withdrawals.
  • Review and refine policies and procedures to improve operational efficiency and ensure regulatory alignment.
  • Assist with documentation and maintenance of policies and procedures, ensuring they are current and compliant.
  • Aid in coordinating and implementing new projects and product launches, collaborating with internal and external stakeholders.
  • Stay updated on regulatory requirements, assist in preparing compliance reports, and support periodic policy reviews.
  • Assist to reconcile bank records, ensure accuracy in financial data, analyze revenue and costs, and manage currency conversions when necessary.

Salary: SGD 45,000 - 60,000 per annum, depending on experience

Location: Conveniently located right next to Paya Lebar MRT

Requirements

  • No relevant experience required, but a background in Forex, Blockchain or Cryptocurrencies will be an advantage
  • Strong proficiency in English and Mandarin (able to liaise with Mandarin speaking associates and clients in view of business communications)
  • Excellent communication skills, both verbal and written, with the ability to professionally liaise with internal and external stakeholders.
  • Proactive and detail-oriented with a strong ability to problem-solve in a fast-paced environment.
  • Keen on working within a start-up style environment

Benefits

We offer a comprehensive compensation package, including a competitive salary, benefits, and opportunities for professional growth and development. Some of the benefits we offer include:

  • Dress Code: Be comfortable at work with smart casual attire
  • Care: Comprehensive coverage on clinical, hospitalisation and wellness program
  • Balance: Skip the peak hour rush and commute at flexible timings
  • Flexibility: Feel free to work from anywhere every Friday
  • Food: Well-stocked pantry for refuelling throughout the day. Alcohol is included.
  • Bonding: Make valuable connections and experiences beyond mere colleagueship through our bonding events held several times a year
  • Continuous Growth: Half-yearly appraisals for consistent self-improvement and goal setting
  • Dynamic Environment: Regional exposure in a sunrise industry with chances to visit and work across our global offices
  • Fun and Lively Work Culture: Collaborate and communicate freely with our open-plan office workspace and flat hierarchy culture


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