Operational Excellence Lead

1 week ago


Singapore Careers@Gov Full time

Drive operational excellence and digital transformation at the Health Promotion Board's Youth Preventive Service Group. We are seeking a highly motivated individual to lead our Strategic Operations Department.

About Us

Careers@Gov is an exciting place to work, where you can make a real difference in the lives of Singaporeans. Our mission is to promote good health through early detection and intervention to reduce ill health among school-going children and youth.

Job Description

We are looking for a talented Operational Excellence Lead to join our team. As a key member of the Strategic Operations Department, you will drive process optimisation and digital transformation to achieve operational efficiency and quality services.

Your key responsibilities will include:

  • Planning and developing operational excellence strategies, including the Operational Excellence and OpsTech Strategy Blueprint
  • Implementing operational technology solutions to optimize patient care operations and outcomes
  • Serving as the operational control tower, overseeing real-time operations performance metrics, coordinating resources, and providing critical insights to the YPS Management team for strategic decision-making and policy reviews
  • Liaising between cross-functional departments and divisions to facilitate collaboration and manage stakeholder relationships
  • Leading regular review of the YPS Group's risk management framework for continuous improvement, ensuring proactive identification, assessment, and mitigation of operational risks to maintain organizational resilience and service continuity
About You

To succeed in this role, you will need:

  • A minimum of 8 years of experience in operations management, process improvement, or a related field. Healthcare and/or clinical operations preferred, but not necessary for consideration
  • A proven track record in driving operational excellence and leading strategic initiatives
  • Strong analytical and problem-solving skills, with the ability to think strategically and execute tactically
  • Leadership experience with a demonstrated ability to manage and develop teams
  • Proven results in working with a wide spectrum of stakeholders
  • Knowledge of industry best practices in operational excellence and digital transformation
What We Offer

We offer a competitive salary range of $140,000 - $200,000 per annum, commensurate with experience, plus benefits and opportunities for growth and development.



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