Customer Service Professional

3 days ago


Singapore This is an IT support group Full time

Client Services Executive Job Description:

We are looking for a highly skilled and detail-oriented individual to join our team as a Client Services Executive. In this role, you will be responsible for ensuring the seamless delivery of our services while driving client satisfaction and retention.

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Responsibilities:

  • Monitor cases and orders to ensure timely completion and accuracy.
  • Conduct business reviews with clients to understand their needs and preferences.
  • Investigate and confirm reference credibility to ensure accuracy.
  • Maintain a positive and professional attitude towards clients at all times.
  • Respond promptly to clients' inquiries and communicate effectively through various channels.
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Requirements:

To be successful in this role, you will need:

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  • A Bachelor's degree in any related field.
  • One to two years of work experience in background checking and customer service.
  • Excellent attention to detail and accuracy in entering data.
  • Strong written and verbal communication skills.


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