Front Desk Officer
5 days ago
Job Description:
- Attend to patients' registration, crowd control, and handle phone calls for appointments in a fast-paced front desk environment.
- Provide patient information and respond to queries regarding clinic services in a friendly and professional manner.
- Update patient registration details and manage medical records according to standard operating procedures and guidelines.
- Deliver exceptional customer service to patients and ensure their needs are met.
- Assist with day-to-day administrative tasks and contribute to the smooth operation of the clinic.
- Perform other departmental duties as assigned by management.
Job Requirements:
- Minimum National/Ordinary Level qualification or equivalent
- No prior experience is required, as on-the-job training is provided
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