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Vice President, Service Portfolio Management Leader

2 months ago

Singapur, Singapore NTT Full time

About the Role

The Vice President of Service Portfolio Management is a key member of the leadership team for the Global Head of Technology Infrastructure Services at NTT. We are seeking an individual with a strong business acumen and client-centric mindset to lead the development and management of our Technology Infrastructure Services portfolio.

Key Responsibilities

  • Design and develop innovative service offers that meet client outcomes and market opportunities, aligning them with business objectives.
  • Develop and drive the Technology Infrastructure Services portfolio strategy, fostering innovation across our suite of offers, including Technical Services, Software Defined Infrastructure services, and Technology Lifecycle Services.
  • Cultivate business growth and drive priorities based on competitive analysis, market trends, external benchmarks, client feedback, and regional business case development.
  • Collaborate closely with the broader Technology Solutions offer creation, sales, and marketing teams to ensure the services portfolio and value proposition are closely embedded into the overall Technology Solutions offers and sales collateral.
  • Define revenue and profitability key performance indicators (KPIs), monitor and forecast revenue, sales volume, and profit margins; identify areas for improvement and make data-driven decisions.
  • Cultivate the service offer team with a client-centric mindset, conduct solution design reviews, and establish a deep understanding of market needs, client requirements, preferences, and pain points to enhance service offers with data-driven insights.
  • Lead strategic and operational aspects of lifecycle services, integrate with OEM vendors, and motivate new tech/API integrations.
  • Manage the end-to-end TIS Offer development from ideation to end-of-life, hold team members accountable, manage product development costs, and implement efficient operational policies and procedures.

Requirements

  • At least 7-10 years of experience in a Product/Offer Management role.
  • Strong thought leadership and ability to translate client requirements into service offers.
  • Ability to translate offer requirements into platform features requiring API development.
  • Strong analytical skills to gather and compare information from multiple sources, identify business issues, and navigate complex and ambiguous situations.
  • Strong technical expertise with a solid understanding of digital technologies and trends, including data analytics, AI, ML, Cybersecurity, digital tools, and platforms.
  • Experience in building, managing, and leading world-class teams, comprising both technical and non-technical individuals.
  • Experience working in a global business environment, collaborating with diverse backgrounds and cultures across different regions.
  • Bachelor's or master's degree in a relevant field or equivalent.
  • Preferable: Certifications in Product Management.