Transformation Program Manager

1 week ago


Singapore beBeeTransformation Full time $120,000 - $150,000

Job Description:

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We are seeking a seasoned professional to join our Consulting and Client Lifecycle Management (CLM) practice. The ideal candidate will have domain expertise in Anti-Money Laundering (AML) / Know Your Customer (KYC) and experience in transformation programs across technology, people, and operations.

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  • Key Responsibilities:

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    • Client & Project Engagement">
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      • Collaborate with client stakeholders across Legal, Compliance, Operations, and Technology.">
      • Support project planning, milestone tracking, and reporting for transformation programs.">
      • Engage with delivery leads to ensure successful execution of CLM change programs.">
      • Prepare and present findings, insights, and recommendations to clients and internal teams.">
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  • KYC & CLM Delivery">
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    • Act as a subject matter expert (SME) in KYC/CDD/EDD processes and related regulatory frameworks.">
    • Review and uplift KYC documentation, client outreach processes, and risk assessments in line with client and jurisdictional requirements.">
    • Provide SME support in client due diligence, onboarding, and periodic review transformation programs.">
    • Ensure compliance with SLAs and regulatory obligations across project deliverables.">
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  • Business Analysis & Transformation">
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    • Perform current-to-target state analysis for CLM processes, systems, and data.">
    • Support the design and implementation of target operating models (TOMs) and workflow enhancements.">
    • Lead requirement gathering, stakeholder interviews, and process mapping activities.">
    • Translate business requirements into clear documentation, including BRDs, FRDs, and user stories.">
    • Apply data analytics to support process optimization, regulatory reporting, and decision-making.">
    • Drive transformation initiatives across technology, people, and operations.">
    • Contribute to regulatory remediation, cost efficiency, and CLM modernization initiatives.">
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Key Requirements:

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  • Preferred 10 years of experience in the financial services industry, with solid exposure to KYC, Client Onboarding, and transformation/change initiatives.">
  • Strong AML/KYC domain knowledge with the ability to apply regulatory standards in practical transformation scenarios.">
  • Proven experience as a Business Analyst or Project Manager, with strong skills in translating business requirements into solutions.">
  • Hands-on involvement in transformation programs involving technology, operations, and data workflows.">
  • Proficiency in data analysis or analytics tools to support project delivery and insight generation.">
  • Prior consulting or client-facing project delivery experience is advantageous.">
  • Strong communication, stakeholder engagement, and documentation skills.">
  • Analytical mindset with the ability to handle complexity and drive clarity.">
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