Career in Automotive Customer Service

1 week ago

Singapore beBeeCustomer Full time $3,500
Job Title: Career in Automotive Customer ServiceWe are seeking a skilled Career in Automotive Customer Service professional to join our vibrant team. This is an exciting opportunity for individuals who are passionate about delivering top-notch customer service and turning their passion for cars into a rewarding career.About the Role:
As a Career in Automotive Customer Service, you will be responsible for providing exceptional customer experiences by assisting clients with inquiries, appointments, and post-accident assistance. You will also coordinate with clients on repair works, progress updates, and related schedules. Additionally, you will work closely with internal teams to meet customer needs efficiently and maintain accurate customer records.Responsibilities:
  • Assist clients with inquiries, appointments, and seamless post-accident assistance.
  • Coordinate with clients on repair works, progress updates, and related schedules.
  • Coordinate with insurance companies on survey schedules.
  • Work closely with internal teams to meet customer needs efficiently.
  • Maintain accurate customer records and provide timely follow-ups.
Requirements:
To be successful in this role, you must have strong interpersonal and communication skills. You should also be proficient in English, with fluency in Mandarin being an advantage. A GCE

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