Developing Feedback Solutions

2 weeks ago

Singapore beBeeAnalytical Full time $40,000 - $80,000

**Job Title:** Assistant Manager, Vocational Licence

Join us to play a key role in managing feedback related to vocational licensing matters.

This is a unique opportunity to develop essential skills through structured guidance and mentorship in a high-pressure environment with demanding expectations and tight timelines.

Key Responsibilities:
  • Handle feedback (outbound calls and emails) pertaining to Vocational Licensing matters.
  • Provide clear and concise responses to members of the public via email or phone.
  • Work closely with internal and external stakeholders to resolve feedback efficiently.
  • Familiarity with common office tools such as Microsoft Office, Outlook etc. On-the-job training will be provided for use of internal systems.
  • Perform any ad-hoc duties assigned by management.
Requirements:
  • Customer Service experience is highly desirable.
  • Strong command of written and spoken English required, as all communication and feedback are primarily in English.
  • Ability to speak other languages such as Mandarin, Malay and Tamil is a bonus.
  • No prior work experience necessary.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

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