Client Services Liaison

17 hours ago


Singapore CRYOVIVA SINGAPORE PTE. LTD. Full time
Key Responsibilities:

As a Client Services Executive at CRYOVIVA SINGAPORE PTE. LTD., you will be responsible for making client calls, conducting follow-ups, and coordinating with logistics and sales teams to arrange kit deliveries. You will also be tasked with updating and maintaining the client database, monitoring inventory levels of materials needed for kit preparation, and performing administrative tasks assigned by management.

Main Duties:
  • Contact clients by phone to discuss service agreements and arrange kit/report delivery.
  • Handle client inquiries and update the client database accordingly.
  • Coordinate with logistics and sales teams to arrange kit delivery.
  • Monitor and manage spare kits at collection sites.
  • Keep track of inventory levels for materials required for kit preparation.
  • Complete administrative tasks assigned by management.

Required Skills:
  • CRM software proficiency
  • Account management skills
  • Communication and interpersonal skills
  • Customer service and care skills
  • Administration and financial management skills


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