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Service Operations Coordinator

2 months ago

Singapur, Singapore Daikin Airconditioning Full time

Job Summary

Daikin Airconditioning is seeking a highly organized and detail-oriented Service Administrator to join our team. As a Service Administrator, you will play a critical role in ensuring the smooth operation of our service contracts.

Key Responsibilities

  • Collaborate closely with service contractors to coordinate daily appointments and cash collection, ensuring timely and efficient service delivery.
  • Reconcile daily service appointments' documents, maintaining accurate records and resolving any discrepancies.
  • Develop and manage service contracts, including creation, negotiation, and renewal.
  • Compile management reports to track service performance, identify areas for improvement, and inform business decisions.
  • Work closely with colleagues to address service contract-related matters, ensuring seamless communication and collaboration.
  • Oversee the creation and management of service contracts, including invoicing and reconciliation.
  • Perform data entry and basic reports analysis to support business operations.
  • Update policies and procedures to ensure compliance and efficiency.
  • Perform ad-hoc administrative tasks as assigned to support the team.

Requirements

  • Minimum GCE 'O' level qualification.
  • Excellent communication skills and a positive attitude.
  • Ability to handle pressure and tight deadlines.
  • Proficiency in Microsoft applications, with a strong understanding of data management and analysis.