Senior Manager, Technical Learning Partner

5 days ago


Singapur, Singapore Singtel Full time
Technical Learning Partner

At Singtel, we are committed to empowering every generation through our mission to foster an equitable and forward-thinking work environment. We are seeking a passionate and experienced Technical Learning Partner to join our Singtel 8George Academy.

Key Responsibilities:
  • Collaborate with business stakeholders and subject matter experts to identify technical training needs and design structured training plans.
  • Develop roadmaps for technical capability development, focusing on tech recertification, refreshing tech skills, and upskilling requirements.
  • Stay up-to-date with emerging technologies and industry trends to ensure training programs are impactful.
Competency Management:
  • Co-create digital and emerging tech competency frameworks with business stakeholders and implement skills assessments to measure employee capabilities.
  • Instil a culture of learning where managers and employees co-develop personalized learning pathways based on skills assessment results.
  • Work with the Technical Capability Development team to design and curate career progression pathways for employees aligned to current and future tech competencies and skills pathways.
Programme Management - Delivery and Support:
  • Co-design technical training programs with SMEs and external providers in engaging and interactive formats.
  • Measure the impact of tech learning initiatives and use data to evaluate the effectiveness and application of learning interventions.
Trusted Partnerships:
  • Develop and maintain strong relationships with internal stakeholders to understand their needs and ensure learning interventions deliver impactful results.
  • Forge partnerships with government agencies, external vendors, and industry experts to stay abreast of emerging technologies and best practices.

The ideal candidate should have/be:

  • Educated to degree level, and iHRP certified (preferred).
  • 10-12 years of working experience, with 3-5 years of experience in technical capability development and Programme Management experience.
  • Solid understanding of adult learning principles and instructional design methodologies.
  • Proficient in planning, organising, and operationalising development strategies.
  • Excellent communication and influencing skills; sharp business acumen.
  • Ability to work independently, manage multiple projects, and meet deadlines.
  • Excellent interpersonal and collaboration skills; ability to engage, influence, and build relationships with senior stakeholders and multiple stakeholders across all levels in a fast-paced environment.
  • Analytical, resourceful, result-focused, innovative, and meticulous.


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