Customer Service Expert
3 days ago
EWP Pte. Ltd.: A Company Overview
We are a dynamic organization committed to providing top-notch customer experiences.
Job Title: Customer Experience Specialist
Job Summary
This is an exciting opportunity to join our team as a Customer Experience Specialist.
Key Responsibilities
- Provide exceptional customer service through multiple channels.
- Manage client inquiries and concerns with professionalism and efficiency.
- Collaborate with team leaders to identify areas for improvement and implement changes.
- Maintain confidentiality and protect customer information at all times.
Required Skills
- Degree or diploma in relevant fields.
- Strong English language skills to support English-speaking customers.
- Excellent analytical and problem-solving skills.
- Ability to work well under pressure and manage stress effectively.
- Preferable experience in customer support for mobile applications or software products.
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