Airport Customer Care Expert

7 days ago


Singapore ALWAYSHIRED PTE. LTD. Full time
Job Description

We are seeking an experienced Airport Customer Care Expert to join our team at Alwayshired Pte. Ltd. In this exciting role, you will be responsible for providing exceptional customer service to passengers who require assistance with their luggage. Your duties will include:
* Raising reports of mishandled and damaged bags, adhering to various airline requirements
* Tracing missing baggage and keeping passengers informed about the tracing status
* Assisting passengers with oversized or irregularly shaped bags
* Answering hotline calls regarding baggage-related issues

Requirements

To succeed in this role, you will need to be comfortable working flexible shifts, including mornings, afternoons, and evenings. You must also be able to submit your updated resume in MS Word format via our online application system.

What We Offer

We offer a competitive salary package, shift allowance, and a range of staff benefits. You will also have the opportunity to work in a dynamic and supportive team environment.

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