Lead - Customer Care

Roles & ResponsibilitiesJob ReposibilitiesTo drive customer satisfaction and loyalty through effective resolution of issues and proactive customer engagement. To optimize call center performance through strategic planning and leadership. Monitor and evaluate call quality and performance metrics to ensure service standards are met. Implement and maintain...

Roles & ResponsibilitiesCarry out assessment on client care neds in various settings such as home, hospitals, institutions to facilitate referrals and right-site clients to suitable services/care settings in a timely manner Manage the day-to-day AIC Link operations to deliver prompt and quality customer service Engage client/caregiver in identifying...

Job OverviewThe Clinical Care Lead role at Singapore General Hospital involves leading a team of healthcare professionals to deliver high-quality patient care. You will be responsible for providing guidance and support to your team members to ensure that they are equipped to meet the needs of our patients.Key Responsibilities:Strategic Leadership: Develop...

Job SummaryWe are seeking a skilled Infant Care Teacher to lead our infant care team and provide high-quality care to our young learners.

Roles & ResponsibilitiesJob DescriptionDeliver care and supervision based on each resident's personalized care plan. Offer health and medical support to residents. Oversee residents' behaviour using the authorized reward and discipline system. Calm and reduce tensions when residents become dysregulated. Handle residents' complaints and grievances. Lead...

Roles & ResponsibilitiesCustomer Care Officer Work location: Toa PayohCall & Service Activity ManagementAnswer customer calls and register them in the service management system following the call management process and quality compliance requirements Determine the routing of the customer call depending on the customer's request and contract obligations ...

Roles & ResponsibilitiesWe are a Good Brand Student Care Brand in Singapore looking for aspiring, mature and passionate Student Care Centre Manager The successful candidate can look forward to upholding high quality early learning environment for our young childern together with our team of teachers and centre manager.Job Description:- To attain high...

Roles & ResponsibilitiesJob Purpose:Do you want to make a difference in someone else's life as a staff nurse? Active Global wants YOU to be part of our familyJob Description:Key person in setting up and upkeep of clinical/medical protocols pertaining to client needs, from onboarding to discharging. Assessment for new case referrals and reassessment of...

Roles & ResponsibilitiesResponsibilities:To attend to merchant enquiry. Perform 1st level technical support over phone to merchant. To perform daily administrative data entry accurately. Documents scanning and filing. Perform data verification. Maintains and accurately update customer's enquiry, problem and resolution into our portal. Assist in any...

Roles & ResponsibilitiesResponsibilities:To attend to merchant enquiry. Perform 1st level technical support over phone to merchant. To perform daily administrative data entry accurately. Documents scanning and filing. Perform data verification. Maintains and accurately update customer's enquiry, problem and resolution into our portal. Assist in any...

Roles & ResponsibilitiesCompany's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across both the public and private sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialize in helping...

Roles & ResponsibilitiesJal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Malaysia, Indonesia, Dubai and Philippines. We are seeking a personable and detail-oriented Front Desk Associate to join our team. As a key member of our Customer Care Team, you will be...

Roles & ResponsibilitiesLocation: Joo ChiatRole and DescriptionTakes care of clients and their daily nursing needs Support clients in participating in daily programme activities Support Lead Nurse in daily organisational needs and care plansKnow-howNursing education, knowledge and training Knowledge on supporting the functional ability and well-being of...

Roles & ResponsibilitiesJOB DESCRIPTIONOversee the daily operations of a school-based student care centre Liaise with HQ, parents and school with regards to students and Centre matters Mentor, lead and motivate staff in their work Ensure that programmes and activities are carried out as per set curriculum Plan for manpower and logistics Handle fees...

Roles & ResponsibilitiesUp to $3.5K 8am to 5pm (Monday to Friday) Greenwich Drive - Company transport provided at Serangoon Minimum 2 years of customer service and order processing experience Have SAP experience Responsibilities:Generate sales order for order processing. Accepting order inquiries from customers and responding with follow-up queries. ...

Roles & ResponsibilitiesCat Care Attendant & Customer Service AssociateWe are looking for a compassionate, responsible, and customer-oriented Cat Care Attendant to join our team. The ideal candidate has a genuine love for animals, particularly cats, and is dedicated to providing excellent care in a safe and nurturing environment. This role also includes...

Roles & ResponsibilitiesJOB DESCRIPTIONPlan and conduct both indoor and outdoor activities for primary school students Ensure students' welfare and safety are being taken care of Supervise students to ensure completion of homework and that spelling revision is done Liaise with parents and form teachers to provide feedback on students' behavioural and...

Roles & ResponsibilitiesNote : Your application will be referred by Agency for Integrated Care to hiring Community Care Organisations for potential career opportunities.To attract mid-career PMETs (Professionals, Managers, Executives and Technicians) to join the growing Community Care sector, the Senior Management Associate Scheme (SMAS) aims to assist...

Roles & ResponsibilitiesNote : Your application will be referred by Agency for Integrated Care to hiring Community Care Organisations for potential career opportunities.To attract mid-career PMETs (Professionals, Managers, Executives and Technicians) to join the growing Community Care sector, the Senior Management Associate Scheme (SMAS) aims to assist...

Roles & ResponsibilitiesJob Description :· Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries· Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants· Support the ongoing development of new/ digital initiatives...