Customer Care Specialist

2 weeks ago


Singapore RECRUIT EXPRESS SERVICES PTE. LTD. Full time
Roles & Responsibilities
  • Up to $3.5K
  • 8am to 5pm (Monday to Friday)
  • Greenwich Drive - Company transport provided at Serangoon
  • Minimum 2 years of customer service and order processing experience
  • Have SAP experience

Responsibilities:

  • Generate sales order for order processing.
  • Accepting order inquiries from customers and responding with follow-up queries.
  • Handling and resolving customer feedbacks.
  • Ensure all deliveries to customers are properly communicated to all parties.
  • Co-ordinate with Logistics/ 3rd party to ensure on-time delivery.
  • Verify certificate of analysis/ compliance, applying inspection status.
  • Preparing, generating and distributing order acknowledgements and daily reports.
  • Maintaining database of customer contacts.
  • Maintain good filing and retrieval system to ensure easy access of work documents.
  • Any other duties as assigned

Interested applicants, please submit your resume to jaslynnkoh@recruitexpress.com.sg

Jaslynn Koh Li Wei R1546523

Recruit Express Services Pte Ltd 13C6614

Tell employers what skills you have

Customer Relationship
Assertive
Microsoft Office
ISO
Hospitality Industry
Customer Care
Administration
Logistics Management
SAP
Compliance
Pressure
Attention to Details
Communication Skills
User Acceptance Testing
Team Player
Customer Service
Pricing
Hospitality

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