Customer Care Specialist Contract Role

3 weeks ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

Customer Service Executive (5 months contract)

Basic Salary: Up to $3600

Working Days: Monday to Friday (8am to 5pm)

Working Location: Tuas, Company Transport / Transport Allowance ($120) if possess own transport

Responsibilities:

  • To receive all inquiries, take note of the caller's particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
  • To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
  • To prepare invoices, monthly reports for consolidated billing.
  • To maintain and upkeep the filing system and software on all aspects of waste information.
  • To assist Customer Service Manager to ensure smooth daily operational in the team.
  • To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
  • To update customer database in respect of customers and potential customers.
  • To coordinate with the various departments, i.e. logistic and operations dept to ensure customers' requirements are met.

Requirements:

  • Diploma holder and above
  • At least 2 years relevant experience preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Tell employers what skills you have

Sales
Customer Service Oriented
Converge
Customer Relationships
Customer Care
Marketing Communications
Marketing
Market Intelligence
Customer Satisfaction
Customer Service
Customer Orientation
Able To Work Independently

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