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Full-Time Customer Care Specialist Needed @ Greenwich Area
1 week ago
Full-Time Customer Care Specialist Needed @ Greenwich Area – Near Tampines/Hougang
Salary:
Up to $3.5K (Depending on Experience)
Working Hours:
Monday to Friday: 8:00 AM – 5:00 PM
Location:
Greenwich Drive (Company transport provided at Serangoon)
Responsibilities:
Process and manage sales orders to ensure smooth and accurate order fulfillment.
Respond to customer inquiries, address follow-ups, and provide order-related assistance.
Handle and resolve customer concerns and feedback in a timely manner.
Communicate delivery schedules effectively with all relevant stakeholders.
Work closely with logistics teams and third-party providers to ensure prompt and accurate deliveries.
Review and verify compliance documents, such as certificates of analysis, and update inspection statuses.
Prepare, compile, and distribute order confirmations and daily reports.
Maintain an up-to-date customer contact database for efficient record-keeping.
Organize and manage filing systems for quick and easy document access.
Support additional administrative or operational tasks as needed.
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