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Retail Operations Director
2 weeks ago
Our client seeks a seasoned Retail Operations Director to lead daily store operations and drive sales, customer satisfaction, and profitability.
- Oversee store operations to achieve strategic objectives.
- Lead and motivate a team of staff to deliver exceptional performance.
- Ensure compliance with Standard Operating Procedures (SOPs), company policies, and regulatory requirements.
- Optimise merchandising, inventory management, and stock availability to boost sales.
- Implement corporate strategies effectively at store level.
- Monitor market trends to support competitive initiatives.
- Conduct daily walk-throughs, staff briefings, and performance updates for smooth operations.
- Provide training, guidance, and support to build a capable and customer-focused team.
Requirements:
- Diploma or equivalent qualification.
- Minimum 5 years of supervisory or team leader experience in supermarket/grocery retail.
- Candidates with F&B or large-scale retail supervisory experience may also be considered.
- At least 5 years of managerial experience in the retail industry is preferred.
- Comfortable working on a 6-day work week and rostered shifts.
- Physically able to handle store duties, including occasional lifting of products (10-15kg).
- Strong leadership, communication, and problem-solving skills.
Benefits:
- Opportunity to grow your career in a dynamic retail environment.
- Collaborative and supportive team culture.
- Competitive salary and benefits package.
