
Director of Retail Operations
2 weeks ago
As the Director of Retail Operations, you will be responsible for leading and managing all aspects of retail operations to drive sales growth, profitability, and customer satisfaction.
Key Responsibilities:
• Develop and implement a comprehensive retail strategy to achieve business objectives
• Manage store operations, including inventory management, visual merchandising, and customer service standards
• Collaborate with cross-functional teams to launch marketing initiatives and promotions to drive traffic and sales
• Oversee training programs to ensure that store staff have the necessary skills to provide exceptional customer service
• Analyze sales data and market trends to inform business decisions
Requirements:
• Diploma or degree in Retail Management, Business, or equivalent
• 5+ years of experience in retail operations, preferably in a senior leadership role
• Strong analytical and decision-making skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
Preferred Qualifications:
• Experience with budgeting and financial analysis
• Knowledge of retail industry trends and best practices
• Certification in retail management or a related field
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