Product Support Specialist
2 weeks ago
Oxford Nanopore Technologies is a pioneering biotech company that has revolutionized the field of genomics with its cutting-edge sequencing platform. As a Product Support Scientist, you will play a critical role in ensuring the success of our customers in the APAC region.
Key Responsibilities- Provide second-level technical support to customers, resolving complex issues related to our products and services.
- Develop in-depth product knowledge in key areas such as software, hardware, data analysis, and flow cell chemistry.
- Collaborate with internal teams and partners to gather customer feedback and improve our products.
- Trigger quality investigations and act as a technical resource center for front-line support teams.
- Assist with the roll-out of new products and services.
- MSc/PhD degree in a relevant field such as Molecular Biology, Genetics, or Life Sciences.
- 4+ years of commercial experience in the biotech/biomedical industry.
- Prior experience in a field or office-based technical support role.
- Prior experience in handling product complaints, risk assessments, and customer feedback.
- Strong knowledge of genetics, molecular biology, and related fields, as well as experience with NGS platforms.
Oxford Nanopore Technologies offers a competitive salary, attractive bonus, generous 401k retirement contributions, and private healthcare. If you are passionate about making a difference in the field of genomics, we encourage you to apply today.
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Production Support Specialist
7 days ago
Singapur, Singapore Virtusa Full timeProduction Support SpecialistVirtusa is seeking a highly skilled Production Support Specialist to join our team. As a key member of our IT team, you will be responsible for providing technical support and troubleshooting for our Java and.NET applications in both Unix and Windows operating environments.Key Responsibilities:Provide technical support and...
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Senior Production Support Specialist
2 weeks ago
Singapur, Singapore Capgemini Full timeJob Summary:Capgemini is seeking a highly skilled Senior Production Support Specialist to spearhead the transformation of production operations. The ideal candidate will possess a strong drive, thriving in high-pressure environments, and will be responsible for managing and resolving system alerts, intricate user support tickets, and production incidents.Key...
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Production Support Specialist
2 weeks ago
Singapur, Singapore Unison Consulting Pte Ltd Full timeJob DescriptionAt Unison Consulting Pte Ltd, we are seeking a highly skilled Production Support Specialist to join our team. As a key member of our IT Operations team, you will be responsible for providing technical support and maintenance for our production systems.Key ResponsibilitiesSystem Support: Provide timely and effective support for production...
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Technical Support Product Specialist
2 weeks ago
Singapur, Singapore PRISM+ Full timeWe are seeking a skilled Technical Support Product Specialist to join our team at PRISM+.As a technical support product specialist, you will be responsible for performing thorough product testing and evaluation, providing technical support, advice, and solutions to consumers and businesses regarding technical, hardware, and system issues.Key...
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Technical Support Product Specialist
4 months ago
Singapur, Singapore PRISM+ Full timeWe are looking for a Technical Support Product Specialist with excellent communication and diagnostic skills.As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and system...
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Production Support Specialist
2 weeks ago
Singapur, Singapore Virtusa Full timeJob DescriptionJob Summary:Virtusa is seeking a highly skilled Production Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing technical support and troubleshooting for our production applications.Key Responsibilities:Provide technical support and troubleshooting for production applications,...
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Production Support Specialist
7 days ago
Singapur, Singapore Amaris Consulting Full timeJob Title: Level 2 Production SupportAt Amaris Consulting, we are seeking a highly skilled Production Support Specialist to join our team. As a key member of our IT operations team, you will be responsible for ensuring the smooth operation of our production environments.Key Responsibilities:Proactively monitor and manage the availability and performance of...
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Singapur, Singapore NTT Data Singapore Full timeMainframe Production Support Technical SpecialistWe are seeking a highly skilled Mainframe Production Support Technical Specialist to join our team at NTT Data Singapore. As a key member of our team, you will be responsible for ensuring the smooth operation of our mainframe systems.Key Responsibilities:Incident Management: Manage day-to-day issues, including...
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Senior Production Support Specialist
1 week ago
Singapur, Singapore United Overseas Bank Full timeAbout the RoleWe are seeking a highly skilled Production Support Specialist to join our Group Technology and Operations team at United Overseas Bank. As a key member of our team, you will be responsible for providing timely and effective support for production operational issues, ensuring minimal disruption to our business operations.Key...
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IT Support Specialist
2 weeks ago
Singapur, Singapore U3 Full timeJob Title: IT Support Specialist U3 Infotech, a leading IT Professional Services company in Singapore, is seeking an IT Support Specialist to provide technical assistance to users, resolve issues, and collaborate with the technology team to ensure seamless production support. About U3 Infotech Established in 2002, U3 Infotech has grown to become a prominent...
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Product Specialist
2 days ago
Singapur, Singapore People Profilers Full timeJob Title: Product SpecialistAt People Profilers, we are seeking a highly motivated and results-driven Product Specialist to join our team. As a Product Specialist, you will play a critical role in driving sales growth and delivering exceptional customer experiences.Key Responsibilities:Convert motor insurance renewals for existing and new customers,...
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IT Support Specialist
2 weeks ago
Singapur, Singapore U3 Full timeJob Title: IT Support Specialist U3 Infotech, a leading IT Professional Services company in Singapore, is seeking an IT Support Specialist to provide technical assistance to users, resolve issues, and collaborate with the technology team to ensure seamless production support. About U3 Infotech Established in 2002, U3 Infotech has grown to become a prominent...
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Product Specialist
7 days ago
Singapur, Singapore People Profilers Full timeJob SummaryWe are seeking a highly motivated and experienced Product Specialist to join our team at People Profilers. As a Product Specialist, you will be responsible for converting motor insurance renewals, cross-selling general insurance products, and providing exceptional customer service.Key ResponsibilitiesConvert motor insurance renewals for existing...
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Product Specialist/ Senior Product Specialist
2 months ago
Singapur, Singapore BeiGene Full timeJob Description: About the BeiGene: BeiGene (NASDAQ: BGNE; HKEX: 06160; SHA: 688235) is a global oncology company focused on developing innovative and affordable medicines to improve treatment outcomes and access for patients worldwide. With a broad portfolio of more than 40 clinical trial candidates, we are committed to expediting the development...
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Operational Support Specialist
1 week ago
Singapur, Singapore Adyen Full timeAbout AdyenAdyen is a leading financial technology platform that provides payments, data, and financial products to customers like Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to achieve their ambitions faster.Job DescriptionWe are seeking an Operational Support Specialist to join our team. As an Operational Support Specialist, you...
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Customer Support Specialist
2 weeks ago
Singapur, Singapore Flintex Consulting Pte Ltd Full timeJob Title: Customer Support Specialist Job Description: We are seeking a highly skilled and customer-focused individual to fill the role of Customer Support Specialist at Flintex Consulting Pte Ltd. As a key member of our team, you will be responsible for delivering exceptional support and ensuring customer satisfaction. The Role: Act as the primary...
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Desktop Support Specialist
4 days ago
Singapur, Singapore Société Générale Assurances Full timeJob Title: Desktop Support SpecialistJoin Société Générale Assurances as a Desktop Support Specialist and take on a challenging role that requires strong technical skills and excellent communication abilities.About the RoleWe are seeking a highly motivated and experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you...
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Technical Support Specialist
2 weeks ago
Singapur, Singapore Talent Trader Group Full timeJob SummaryTalent Trader Group is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical assistance to...
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Technical Support Specialist
7 days ago
Singapur, Singapore PRISM+ Full timeJob Title: Technical Support Product SpecialistWe are seeking a skilled Technical Support Product Specialist to join our team at PRISM+.Key Responsibilities:Conduct thorough product testing and evaluation to ensure quality and performance.Provide exceptional technical support, advice, and solutions to consumers and businesses.Diagnose and troubleshoot...
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Senior Production Support Engineer
3 weeks ago
Singapur, Singapore Capgemini Full timeSenior Production Operations SpecialistCapgemini is seeking a Senior Production Operations Specialist to spearhead the enhancement of our production workflows and product offerings. The successful candidate will excel in dynamic settings and demonstrate exceptional analytical capabilities. Key duties include overseeing system notifications, managing user...