Banquet Director

5 days ago

Singapur, Singapore Accor Full time
Job Title: Director of Banquet

At Accor, we are seeking a highly skilled and experienced Director of Banquet to join our team. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our banquet department, ensuring seamless execution of events, and delivering exceptional guest experiences.

Key Responsibilities:
  • Manage and coordinate daily Front of the House and Heart of the House operations, delegating tasks effectively to ensure smooth event execution.
  • Monitor event status and communicate with the culinary team to ensure timely and accurate delivery of food and beverages.
  • Plan and control manning to meet business needs and budget requirements.
  • Work closely with Talent & Culture to recruit suitable colleagues and develop a high-performing team.
  • Control outsource labour supply, casual labour, and overtime to optimize costs and efficiency.
  • Participate in regular BEO meetings with culinary, catering, and sales teams to ensure event organizer needs and expectations are met.
  • Communicate with the team during daily briefings and conduct monthly department meetings to drive performance and improvement.
  • Ensure regular training and re-training are conducted for casual employees to maintain high service standards.
  • Maintain service and function room setup standards, ensuring they are achieved and followed by the team.
  • Ensure hygiene and food safety compliance in the premise and related areas.
  • Implement, monitor, and maintain control measures impacting food costs, beverage costs, labour costs, and operating supply costs to stay within budget.
  • Lead the F&B team to personalize the guest dining experience with a heartfelt approach, ensuring delivery of the Service Promise.
  • Provide immediate attention to guest complaints and implement service recovery procedures to prevent future recurrence.
  • Work closely with the culinary team to maintain food quality, ensuring timely and accurate delivery and setup for all events.
  • Regularly review guest comments/VOG with the team and implement solutions for continuous improvement.
  • Provide necessary training and guidance to the F&B team to maintain high standards and quality of products and services.
  • Recruit, develop, and retain F&B team members who are competent and confident to exceed guest expectations and drive business success.
  • Support the F&B team in delivering consistent service, using a collaborative and enabling leadership style, and conducting regular team meetings.
  • Drive consistent service and process improvement, using the performance review process to identify and develop talent for growth and address performance issues.
Requirements:
  • Degree/Diploma in Hospitality Management.
  • 5 years of experience in F&B Management, with a strong background in banquet operations.
  • Experience in a similar size and style of 5-star hotel.

  • Director of Banquet

    3 months ago

    Singapur, Singapore Accor Full time

    Company Description Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your...

  • Director of Food

    3 months ago

    Singapur, Singapore Capella Singapore Full time

    Position OverviewThe EAM, Food & Beverage is responsible for the managing of all F&B outlets, as well as overseeing banquet group functions held within the Hotel. The EAM, Food & Beverage maintains the services and reputation of the Hotel and act as a management representative to guests, while creating new F&B concepts and promotional events or activities so...

  • Executive Chef

    5 days ago

    Singapur, Singapore Capella Singapore Full time

    Job Title: Director of FoodAt Capella Singapore, we are seeking a highly skilled and experienced Director of Food to lead our food and beverage operations. The successful candidate will be responsible for managing all F&B outlets, overseeing banquet group functions, and maintaining the services and reputation of the hotel.Key Responsibilities:Provide overall...

  • Director of Catering Sales

    4 months ago

    Singapur, Singapore Capella Singapore Full time

    Position OverviewThe Director of Catering Sales & Conference Service is responsible for all areas of the Catering Sales & Conference Services department. The individual provides our guests with specialized and personalized service for events and group accommodation management with responsibilities revolving around ensuring a smooth transition Pre-Sales to...

  • Food & Beverage Director (Inflight & Lounge)

    1 month ago

    Singapur, Singapore Singapore Airlines Full time

    Job DescriptionSingapore Airlines is seeking an experienced and innovative Food & Beverage (F&B) Director to lead our F&B team within the Customer Experience Division. The successful candidate will be responsible for delivering high-standard of F&B offerings through global curation, thoughtful customization, and trendsetting innovation, with the ultimate...

  • Sales Director

    1 week ago

    Singapur, Singapore Far East Organization Full time

    Job SummaryWe are seeking a highly motivated and experienced Sales Manager to join our team at Far East Organization. The successful candidate will be responsible for driving sales growth, building strong relationships with clients, and delivering exceptional customer service.Key ResponsibilitiesRepresent the hotel professionally by upholding proper grooming...

  • Assistant Director of Catering Sales

    3 days ago

    Singapur, Singapore Capella Singapore Full time

    Position OverviewThe Assistant Director of Catering Sales is responsible for the wedding and social events sales efforts by means of initiation and development of quality leads to ensure growth of wedding and social events sales. The individual provides our guests with specialized and personalized service for wedding and social events guests with...

  • Sales Director

    2 weeks ago

    Singapur, Singapore Far East Organization Full time

    Job SummaryWe are seeking a highly skilled Sales Manager to join our team at Far East Organization. As a Sales Manager, you will be responsible for driving sales growth and revenue expansion across our hotel portfolio.Key ResponsibilitiesRepresent the hotel professionally by upholding proper grooming standards and presenting our products and services...

  • Food and Beverage Operations Supervisor

    3 weeks ago

    Singapur, Singapore Accor Full time

    Company Overview Accor is dedicated to fostering a diverse workforce, ensuring that we attract, recruit, and retain talent from various backgrounds. We celebrate diversity and are committed to providing equitable pay and opportunities for advancement, training, and development. Our goal is to create and maintain an inclusive and fair working environment...

  • Food and Beverage Operations Supervisor

    3 weeks ago

    Singapur, Singapore Accor Full time

    Company Overview Accor is dedicated to attracting, recruiting, and retaining a diverse workforce from all backgrounds. We value and celebrate diversity, ensuring equitable pay and equal opportunities for career advancement, training, and development programs. Our commitment lies in fostering an inclusive and fair working and learning environment for...

  • Assistant Food

    4 months ago

    Singapur, Singapore Accor Full time

    Company Description Novotel Singapore on Stevens and Mercure Singapore on Stevens are committed to attracting, recruiting and retaining diverse talents from all walks of life. At Novotel Singapore on Stevens and Mercure Singapore on Stevens, we value and celebrate diversity, provide pay equity and equal opportunities for promotion, training and development...

  • Assistant Director, Food

    4 months ago

    Singapur, Singapore Marriott International Full time

    JOB SUMMARY Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the...

  • Cluster Sales Coordinator-Conrad Centennial Singapore

    2 months ago

    Singapur, Singapore Hilton Full time

    Cluster Sales Coordinator-Conrad Centennial Singapore & Conrad Singapore Orchard( Job Number: HOT0ARY4) Work Locations :Conrad Centennial SingaporeTwo Temasek BoulevardSingapore38982 Overview of Role A Cluster Sales Coordinator with Conrad Hotels and Resorts will assist and contribute to management of accounts and provide administrative support...