Customer Service Operations Manager

Roles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...

Key Responsibilities* Deliver exceptional customer service and support to clients, ensuring their needs are met promptly and efficiently.* Provide clear and concise communication, both verbally and in writing, to address customer inquiries and concerns.* Collaborate with internal stakeholders to resolve customer issues and implement effective solutions.*...

Roles & ResponsibilitiesStrong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.Tell employers what skills you haveCustomer Service SkillsAbility to MultitaskMicrosoft...

Job SummaryThis role is responsible for managing the frontline operations at the workshop, ensuring efficient service delivery and meeting customer requirements. The ideal candidate will have a strong background in automotive or mechanical engineering, with at least 3 years of experience in a similar role. Key responsibilities include managing...

Restaurant Supervisor RoleJob PurposeThe Restaurant Supervisor will work closely with the Restaurant Manager to ensure all restaurant operations are in line with company procedures, supervise team members, and ensure quality and hygiene standards are met.Key Responsibilities1. Collaborate with the Restaurant Manager to maintain high standards of food...

Roles & Responsibilities Be the direct focal point and direct link with customers on all customer issues (Be the Voice of Customer Provide strong leadership in customer related issues Oversee the Operation and Customer Service function of the Company Ensure smooth coordination between the Operation & Customer Service team for on time delivery ...

Job SummaryAt LUXURY COACH SERVICE, we are seeking a skilled Bus Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and safe transportation of our passengers.Key ResponsibilitiesProvide safe and pleasant bus journeys for passengersMaintain cleanliness of the bus at all timesAdhere to...

Roles & Responsibilities-Develop operational strategies aligned with the organization's goals and objectives. This involves analyzing business requirements, identifying areas for improvement, and implementing initiatives to enhance operational efficiency and effectiveness.-Identify inefficiencies in operational processes and workflows and implement solutions...

Roles & ResponsibilitiesWorking Hours: Monday-Friday 9am - 6pm Saturday-9am - 1pmJob Description Daily Operations for Air Freight Coordinate All Air Import/Export Freight Activities Quotations, Bookings, Documentation, Data Entry, Shipment Tracking and Tracing, and Billing. Issue Airwaybills and Invoice clients and agents, as...

Customer Service LeadershipAs Customer Service and Logistics Operations Manager at 2P PTE. LTD., you will oversee end-to-end customer service and logistics operations, ensuring prompt and courteous resolution of customer inquiries and complaints. Your leadership will focus on developing and implementing customer service policies and procedures to enhance...

Roles & ResponsibilitiesWe are seeking a Customer Service Manager to lead our customer service team and ensure an exceptional experience for all clients who interact with our salon.The Customer Service Manager's responsibilities include overseeing customer service operations, handling client inquiries and complaints, and implementing strategies to improve...

Roles & ResponsibilitiesThe Customer Service Manager will oversee our customer service team in providing quality customer service for our clients, developing ways to streamline the customer service process, and supporting smooth & efficient functioning of daily sales operations.Main Activities: Supervising the daily operations of the customer service team ...

Roles & ResponsibilitiesResponsibilities: Lead, manage and motivate a team of Leaders, Operators and Technicians to achieve daily production targets in output, quality, delivery and cycle time. Overall resource planning and allocation for Operation departments. Plan, organize and control for daily Operations and execute work effectively. Responsible for...

Roles & Responsibilities1) Attend to incoming calls, whatsapp messages, emails and other forms of communication methods2) Take orders from customers and sales team and input into the system3) Liaise with Operations Planning Team to ensure jobs are assigned out and provide updates to customers/sales team (if necessary)4) Resolve customer issues and...

Roles & ResponsibilitiesThe Job: Handle daily operation and maintaining of facilities within Bowling Centre Handle Cashier Counter during operation and reconcile daily payment balance Maintain relationship with the Club’s Members, guests and members of public by providing good customer service Ensure compliance to establish rules of the game during...

Roles & ResponsibilitiesExplore the possibilities across our global house of brands.Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and...

Job Title: Senior Executive - Customer RelationsJob Summary:We are seeking a highly skilled and experienced Senior Executive - Customer Relations to join our dynamic team at LTA's Customer Service Centre. As a key member of our team, you will be responsible for delivering quality customer service, managing public queries via phone and written channels, and...

Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

Job SummarySeeking an experienced Operations Manager to oversee the full spectrum of operations for the APAC region, ensuring the safe and efficient management of vessels under their control.Key ResponsibilitiesSupport the development of the company's strategy and work towards the company vision, goals, and values.Supervise the day-to-day operations of...

Roles & ResponsibilitiesReport and works closely with Operations Manager Monitor customer service trends, anticipate customer needs, and develop strategies to ensure that customer service is at the highest possible levelTrain and guide customer service personnel to ensure customer service standards are metDevelop customer service guidelines and implement...