Food and Beverage Operations Manager

1 month ago


Singapur, Singapore Capella Singapore Full time
Job Summary

We are seeking a highly skilled Food and Beverage Supervisor to join our team at Capella Singapore. As a key member of our hospitality team, you will be responsible for managing staff on shift, assigning tasks, and ensuring exceptional guest experiences.

Key Responsibilities
  • Assist line managers in restaurant operations and task assignment
  • Inspect table settings and monitor Point of Sales (POS) systems
  • Print and review bills, ensuring accuracy and guest satisfaction
  • Lead staff briefings and review occupancy forecasts, reservations, and special attention
  • Review and update menus and wine lists
Guest Experience
  • Build and maintain relationships with guests
  • Proactively maintain guest satisfaction levels
  • Improve procedures and systems
  • Handle guest complaints and ensure satisfaction
Talent Profile
  1. Diploma in Hotel Management or equivalent
  2. Minimum 2 years in service operations
  3. Possess Singapore food safety certification


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