Senior Ocean Gateway Associate
2 months ago
Flexport, a leading technology company revolutionizing global trade, is seeking a highly skilled Senior Ocean Gateway Associate to play a critical role in our mission to simplify international trade.
This position requires a strong understanding of logistics, supply chain management, and operations. As a Senior Ocean Gateway Associate, you will work closely with our forwarding partners, ocean carriers, trucking providers, and internal teams to achieve our objectives.
Key Responsibilities- Operational Performance Management: Develop and implement performance frameworks, processes, and tools to measure our Ocean Partner performance across markets.
- Cargo Routing Optimization: Utilize Flexport's allocation tools to optimize cargo routing to ocean carrier contracts, ensuring the best cost, transit time, and allocation availability.
- Performance Management: Drive performance management of Flexport's freight forwarding, customs partners, and Ocean carriers, leveraging global performance metrics, targets, dashboards, and reporting to drive quality and consistency of operations.
- Partner Enablement: Act as a trusted advisor and coach to partners, identifying gaps and developing solutions focused on process standardization for both the Flexport operations team and partners.
- Training and Development: Identify partner training needs and design and execute training programs to drive operational quality.
- Performance Metrics and Reporting: Develop and refine operational performance and product adoption metrics that meet our company's business needs through alignment with Flexport Account Management, Global Operations, Operational Excellence, and Partners.
- Partner Review and Enablement: Prepare presentations and analysis for monthly and quarterly partner review processes.
- Internal Enablement: Create enablement resources to ensure our internal teams can easily ship in and out of managed territories.
- Education and Experience: Bachelor's degree in Logistics, Supply Chain, or related field, with 3-5 years of professional experience in logistics, supply chain, projects, programs, or consulting.
- Skills and Abilities: Excellent communication, interpersonal, and organizational skills. Strong commercial and business acumen, with the ability to bring a deeper level of analysis, insights, and inform strategy. Strategic vision and ground-floor execution. Prior experience managing programs and initiatives from end to end. Ability to identify win-win commercial and operational opportunities. Ability to create data-driven insights that inform decisions and process improvements. Strong ability to build relationships globally, managing different stakeholders and influencing others. Analytical skills and next-level attention to detail, while maintaining a macro perspective. Courage to challenge the status quo when logic and reason require it. A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport.
Flexport is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating and nurturing an environment where anyone can be their authentic self.
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