Ocean Gateway Associate
6 days ago
**About Flexport**
Flexport is a leading technology company that is revolutionizing the way goods move across borders. We are a team of innovators, entrepreneurs, and logistics experts who are passionate about making global trade easy for everyone.
**Job Summary**
We are seeking a highly skilled Sr Ocean Gateway Associate to join our team and play a critical role in our mission. As a Sr Ocean Gateway Associate, you will work in a cross-functional environment, partnering closely with our forwarding partners, ocean carriers, trucking providers, and different teams across the company to achieve our common objectives.
**Key Responsibilities**
- Develop and implement operational performance frameworks, processes, and tools to measure our Ocean Partner performance across markets.
- Use Flexport's allocation tools to optimize cargo routing to ocean carrier contracts, ensuring the best cost, transit time, and allocation availability.
- Drive performance management of Flexport's freight forwarding, customs partners, and Ocean carriers, leveraging global performance metrics, targets, dashboards, and reporting to drive quality and consistency of operations.
- Act as a trusted advisor and coach to partners, identifying gaps and developing solutions focused on process standardization for both the Flexport operations team and partners.
- Identify partner training needs and design and execute training programs to drive operational quality.
- Develop and refine operational performance and product adoption metrics that meet our company's business needs through alignment with Flexport Account Management, Global Operations, Operational Excellence, and Partners.
- Prepare presentations and analysis for monthly and quarterly partner review processes.
- Create enablement resources to ensure our internal teams can easily ship in and out of managed territories.
**Requirements**
- Bachelor's degree in Logistics, Supply Chain, or related field, with 3-5 years of professional experience in logistics, supply chain, projects, programs, or consulting.
- Excellent communication, interpersonal, and organizational skills.
- Strong commercial and business acumen, with the ability to bring a deeper level of analysis, insights, and inform strategy.
- Strategic vision and ground-floor execution.
- Prior experience managing programs and initiatives from end to end.
- Ability to identify win-win commercial and operational opportunities.
- Ability to create data-driven insights that inform decisions and process improvements.
- Strong ability to build relationships globally, managing different stakeholders and influencing others.
- Analytical skills and next-level attention to detail, while maintaining a macro perspective.
- Courage to challenge the status quo when logic and reason require it.
- A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport.
**What We Offer**
Flexport is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating and nurturing an environment where anyone can be their authentic self.
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