Major Incident Resolution Expert

Are you a skilled IT professional looking for a challenging role? Do you have experience in major incident management, problem management, and event management? If so, we want to hear from you!As a Major Incident Coordinator at Singtel Networks, you will play a critical role in coordinating end-to-end incident management, ensuring major incidents are...

Role SummarySonarSource PTE. LTD. is looking for an experienced Major Incident/Problem Manager to lead the management of critical incidents and develop a comprehensive framework for incident and problem resolution. This role requires a seasoned professional with 4+ years of experience in major incident and problem management, including a proven track record...

We are seeking a Global Online Security Incident Resolution Expert to join our team at Meta.This role will be responsible for managing end-to-end resolution of potential incidents that could impact key clients and crises that could impact the community.The ideal candidate will have 5+ years of experience working in large-scale operations, domains such as...

Nets' IT infrastructure is designed to support the delivery of IT services to our customers. The Technical Escalation Manager will play a crucial role in ensuring that these services are delivered with minimal disruption.The role involves managing all technology incidents that have a severe business impact on BCS customers, driving resolution and ensuring...

The ITSM team at NETS ensures BCS ITIL processes are operationally relevant and optimized with sufficient controls, providing Technology Teams with a framework to operate and deliver IT services to our customers.\The Incident Manager role primarily manages all technology incidents that have a severe business impact on BCS customers, driving resolution and...

Just After Midnight is seeking an Emergency Resolution Expert to join our technical support team. As a critical member of our emergency response process, you will play a vital role in ensuring the continued availability and reliability of our clients' websites and applications.Your responsibilities will include monitoring client websites and applications,...

About the RoleWe are seeking an experienced Incident Manager to join our team at Just After Midnight. As the primary point of contact for clients during incidents, you will possess excellent communication skills, both written and verbal, to ensure effective issue resolution and customer satisfaction.You will work closely with the technical support team to...

Roles & Responsibilities: Point of contact for all Major Incidents (24x7) when it is reported Facilitates with relevant business & technology group to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation, and...

Select how often (in days) to receive an alert: At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair,...

Roles & Responsibilities:As a Crisis Resolution Specialist at Tata Consultancy Services Limited, you will be the primary point of contact for all Major Incidents. Your key responsibilities will include facilitating the Incident and Problem Management processes, participating in major incident resolution calls, and conducting post-mortem analyses to ensure no...

We are looking for a skilled IT Service Recovery Expert to join our team at Singtel Networks. As an IT Service Recovery Expert, you will play a critical role in coordinating end-to-end incident management, ensuring major incidents are resolved efficiently and effectively.Key Responsibilities:Coordinate end-to-end incident managementDrive the overall...

As a Incident Management Specialist, you will play a crucial role in ensuring business continuity by effectively managing and resolving technology crises. Your primary responsibility will be to act as the first point of contact for all major incidents, providing timely and efficient support to our clients.Key Responsibilities:Facilitate incident recognition,...

Your role: Are you keen on working in world class Cyber Security Operations Center for one of the best Swiss private banks?Do you have related experience and are willing to take it further by learning how to defend an enterprise against cyber-attacks?We are looking for an incident response expert who will: Respond to cyber security incidents covering all...

Job DescriptionSonarSource PTE. LTD. is seeking a seasoned Major Incident/Problem Manager to lead the management of critical incidents and develop a comprehensive framework for incident and problem resolution.About the RoleThe ideal candidate will possess 4 years of experience in major incident and problem management, with a proven track record in crisis...

Company Overview:Black Rock is a global leader in the financial services industry, managing over a quarter of the world's money under management. Our company culture values diversity, flexibility, and collaboration.Job Description:This role involves identifying trends and being a problem solver with proficiency in quickly learning new technologies and...

Your role Are you keen on working in a world-class Cyber Security Operations Center for one of the best Swiss private banks?Do you have related experience and are willing to take it further by learning how to defend an enterprise against cyber-attacks?We are looking for an incident response expert who will: respond to cyber security incidents covering all...

Your role Are you keen on working in a world-class Cyber Security Operations Center for one of the best Swiss private banks?Do you have related experience and are willing to take it further by learning how to defend an enterprise against cyber-attacks?We are looking for an incident response expert who will: respond to cyber security incidents covering all...

Job OverviewWe are seeking an experienced Major Incident/Problem Manager to join our team at SonarSource PTE. LTD. The successful candidate will be responsible for leading the management of critical incidents, developing a comprehensive framework for incident and problem resolution, and collaborating with cross-functional teams to drive continuous...

As a member of our Business Incident Response team, you will be responsible for reviewing, investigating, and coordinating the end-to-end resolution of executive-level incidents.You will leverage your skills in operations, policy, process, and project management to deliver high-quality results and drive innovation within the business.You will also serve as...

Roles & ResponsibilitiesResponsibilities: Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment Manage Major Incidents including management of customer & internal communications, management of internal and external...