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Site Support Specialist
2 weeks ago
Technical Site Support Role
We are seeking an experienced and skilled individual to join our team as a Technical Site Support Specialist.
About the Job:
As a Technical Site Support Specialist, you will provide technical assistance, product demonstrations, and site mock-ups to customers and colleagues. You will also be responsible for ensuring installation warranties, conducting material testing, and troubleshooting issues on-site.
Key Responsibilities:
- Provide expert technical support and product demonstrations to customers and colleagues.
- Conduct internal and external material testing and fabricate product prototypes as needed.
- Troubleshoot and resolve product or application issues on-site, coordinating with relevant departments for swift remedial actions.
- Prepare reports and correspond with customers on product complaints and technical issues.
- Organize routine and post-installation site inspections, submitting weekly reports to the Technical Manager.
- Assist in promotional activities, including training, exhibitions, and conferences to enhance product brand names.
Required Skills and Qualifications:
To be successful in this role, you will need to have prior experience on construction sites, excellent communication and problem-solving skills, and the ability to work well in a fast-paced environment. You will also need to have your own transportation for site visits.
Benefits:
Our client offers a competitive remuneration package and other benefits, including ongoing training and opportunities to enhance your skills in the building materials industry.
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technical support and customer success, we encourage you to apply for this exciting opportunity. Please submit your resume and share your availability and expected salary with us.
