Strategic Business Growth Advisor
4 days ago
Job Overview
The role of the Strategic Business Growth Advisor is to drive value in the "Onboard" and "Use" lifecycle stages as customers deploy Autodesk solutions. This involves proactively engaging with customers through data-driven triggered actions and responding to customer-initiated triggers.
Key Responsibilities
- Establish and execute onboarding and adoption strategies to grow usage of Autodesk solutions.
- Provide direct guidance and resources to assist customers with onboarding new solutions.
- Identify and assist at-risk customers who have low adoption of products.
- Partner with sales teams, technical support, and client services to drive customer success motions.
- Capture customer success stories and identify opportunities for expanding business relationships.
Requirements
- Bachelor's Degree or equivalent work experience and education.
- 3 years of experience in sales, service delivery, or customer success management.
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