Customer Experience Champion

About the RoleWe are seeking an experienced Regional Service Quality Manager to lead our efforts in delivering exceptional customer experiences across our regional operations.Key Responsibilities:Enhance end-to-end customer journeys through effective customer feedback management, stakeholder engagement, and service recovery initiatives.Organize and chair...

Job OverviewWe are seeking a highly skilled Customer Success Manager to join our team. This role is responsible for driving customer success and retention by building strong relationships with our customers.In this position, you will work closely with our sales team to ensure seamless handovers and successful implementations of our software solutions. You...

Similarweb, the leading digital intelligence platform, is seeking a highly skilled Tier 2 Product Support Specialist to join our team.As a Product Support Specialist at Similarweb, you will be responsible for providing exceptional customer support, acting as a first point of contact for users, and building trust in our brand, services, and products.Your...

About TDCXAt TDCX, we're committed to delivering exceptional customer experiences that drive business growth. Our talented team of professionals is dedicated to helping clients achieve their goals through innovative solutions and best-in-class service.

Break into a Thriving CareerUnleash Your PotentialAt Champion Recruit, we're dedicated to nurturing fresh talent and propelling ambitious individuals to new heights.We're a dynamic global sales and marketing powerhouse, partnering with top-tier clients to revolutionize their sales strategies and market dominance through face-to-face marketing...

Maker Lab is a marketing agency that builds decentralised technology-led agency teams. We're looking for a Brand Consistency Champion to join our team.As a Brand Consistency Champion, you will be responsible for ensuring that all GTM activities across APAC adhere to our brand guidelines and messaging.Main Responsibilities:Champion brand consistency across...

Job Title: Customer Experience LeadJob Summary: We are seeking a Customer Experience Lead to develop and implement strategies to enhance overall customer experience, ensuring satisfaction and loyalty. The ideal candidate will have a strong background in customer experience management and be able to lead and motivate a team of customer service trainers.Key...

About the JobIKEA Jurong is a unique city centre store, a smaller store with a big turnover and 3 million visitors. The store will be led by an ambitious team consisting of the Store, Commercial, Operations, IKEA Food and a Retail Foundation Manager.In your role as Sales & Service Generalist, you will ensure the end-to-end shopping experience and apply home...

About the job Steward (Champion Dishwashers)We have 5 days per week Full-time, 30 hours per week Flexi, or Part-time roles available for Stewards. Stewards ensure the proper maintenance of hygiene and cleanliness in our kitchens, and is one of the most important roles in our outlet. We're passionate to develop our people to create the next generation of...

About the RoleWe are seeking a seasoned leader to join our Customer Experience and Business Trends team as Principal Customer Insights Strategist. In this role, you will be responsible for identifying emerging customer trends and delivering actionable insights that drive strategic decisions.Key ResponsibilitiesSurface key emerging customer trends that Amazon...

We are looking for a skilled Senior Customer Experience Manager to join our Global Technical Support team in Singapore. As a key member of our team, you will be responsible for leading the escalation management process and providing ownership and strategy to all engaged parties.Key Responsibilities:Act as an escalation point for field and sales teams for...

Key Responsibilities:We are seeking a highly skilled Customer Experience Transformation Executive to drive operational efficiency, excellence, and transformation initiatives within the Customer Centre. The ideal candidate will have a strong background in project management, process improvement, and customer experience.The selected candidate will be...

Maker Lab is a marketing agency focused on building decentralized technology-led teams, rooted in collaboration with clients from the ground up.About This RoleFixed term contract - $120,000 per annumWe're seeking a highly motivated and detail-oriented Project Manager to champion brand consistency across our tech client's APAC go-to-market (GTM) activations....

About United Overseas BankUnited Overseas Bank Limited is a leading bank in Asia with a strong commitment to delivering exceptional customer experiences. Our Channels & Digitalization function is responsible for enabling end-to-end seamless connectivity for our customers across all physical and digital touchpoints.About the RoleWe are seeking a highly...

Job DescriptionOur Global Technical Support team is seeking an exceptional individual to lead the escalation management process and facilitate a positive support experience for our highest priority customers. This role requires a strong technical support background, excellent organizational and interpersonal skills, and the ability to work autonomously while...

About United Overseas BankAs a leading bank in Asia, United Overseas Bank Limited (UOB) operates through its head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand.We have been guided by our values - Honorable, Enterprising, United, and Committed - for over 80 years. Our history spans more than eight decades, during...

Job SummaryWe are seeking a highly skilled Premier Service Manager to join our team at HSBC. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our Relationship Managers and customers.Key ResponsibilitiesProvide dedicated support to Relationship Managers for customer servicing related...

About the RoleAurantis Group, a leading music education provider in Singapore, is seeking an experienced Centre Manager to oversee daily operations and drive sales growth at our centres. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, leading high-performing teams, and driving business...

Company OverviewBurberry Limited is a purpose-driven luxury brand that unlocks the power of imagination to push boundaries and open new possibilities for our people, customers, and communities.We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. Our...

Roles & ResponsibilitiesSummary:As a Developer Cloud, you will be responsible for designing and developing software solutions using both waterfall and Agile methodologies. Your role involves collaborating closely with Business Analysts and Quality Engineers to elaborate user stories, automate tests, and fix bugs. You'll work on setting up continuous...