Accident Incident Resolution Specialist

1 week ago


Singapore beBeeCoordination Full time $3,600 - $4,200
Project Coordinator Role

We are seeking a motivated and organized Project Coordinator to join our team. As a Project Coordinator, you will be responsible for coordinating accident-related matters with various stakeholders.

  • Coordinate accident-related matters with hirers, contractors, reporting vendors, workshops, insurers, and other relevant parties.
  • Work closely with settlement teams to manage high-liability accident cases and ensure efficient resolution.
  • Liaise with appointed accident contractors to ensure timely repair and turnaround of accident vehicles.
  • Collaborate with insurers to review and close cases effectively where feasible.
  • Update and maintain monthly claims status reports provided by insurers.
  • Prepare and issue third-party excess invoices to clients based on GIA reports for liability cases.
  • Conduct roadshows or training sessions to educate drivers on accident handling procedures.
  • Manage accident own damage claims in line with GIA reporting requirements.
  • Prepare and issue own damage excess billings to clients after vehicle repairs.
  • Draft and issue notification letters to clients upon receipt of GIA reports.
  • Prepare weekly summary reports on accident vehicles in contractors' workshops.
  • Coordinate with internal workshops to provide accident replacement vehicles when required.
  • Monitor vehicle collection schedules after accident repairs are completed.
  • Liaise with contractors for quotations and ensure clients receive quotations within 2 working days after accident assessments (for non-accident repairs).
  • Support ad-hoc duties and administrative tasks as assigned by management.
Requirements
  • Entry-level candidates are welcome to apply as industrial training will be provided.
  • Candidates with Class 3 driving licenses will be preferred.
  • Relevant experience in operation/project coordination will have added advantage.


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