Accident Resolution Coordinator

5 days ago

Singapore beBeeCoordination Full time $3,500 - $5,500

Job Title: Accident Resolution Coordinator


  • We are seeking a highly skilled and organized professional to join our team as an Accident Resolution Coordinator.

The ideal candidate will play a vital role in coordinating accident matters with various stakeholders, including hirers, contractors, vendors, and insurers. They will work closely with the settlement team to close high-liability accident cases quickly at acceptable prices.

Key responsibilities include:

  • Coordinating with stakeholders to resolve accident cases efficiently.
  • Working with the settlement team to close high-liability accident cases.
  • Collaborating with appointed accident contractors to repair and return accident vehicles.
  • Communicating with insurers to resolve cases where possible.
  • Updating monthly claims status provided by insurers.
  • Raising third-party excess invoices for liability-down cases to clients after receiving GIA reports.
  • Providing road shows to educate clients' drivers on accident prevention and procedures.
  • Handling own damage claims with GIA reports.
  • Raising own damage excess billing to clients after vehicle repairs.
  • Notifying clients with a letter upon receipt of GIA reports.
  • Preparing weekly summaries on accident vehicles in contractors' workshops.
  • Liaising with internal workshops for accident replacements.
  • Monitoring vehicle collections after accident repairs.
  • Collaborating with contractors for daily quotations.
  • Emailing quotations to clients within 2 working days after accident assessments.

Requirements:

  • NITEC qualification or higher is preferred.
  • Proficient in using Microsoft Office.
  • No prior experience required, but a Class 3 license is preferred.
  • A 5-day workweek, with potential OT on Saturdays and Sundays for driver briefing sessions (dependent on client requests).
  • Eligibility is limited to Singaporeans or SPRs only.

Benefits:

- Competitive salary package

- Opportunities for professional growth and development

- Collaborative and dynamic work environment

Others:

- A challenging and rewarding role in a growing industry

- The opportunity to make a real difference in people's lives

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