Port Operations Supervisor
5 days ago
We are seeking an experienced Port Operations Supervisor to join our team at DIRECT SEARCH ASIA PTE. LTD.
Salary: SGD $60,000 - $80,000 per annum, depending on experience
Key Responsibilities:- To oversee and manage the day-to-day operations of the counter, ensuring that all procedures are followed and that staff are aware of and comply with requirements.
- To handle performance issues and disciplinary matters for counter staff, and to assist in conducting investigations when necessary.
- To assist in sourcing external resources such as boats and freelance crew as needed.
- To perform counter duties during shifts when required, and to support the operational needs of the fleet.
- To assist with crewing matters and to train and mentor counter staff to ensure job proficiency and support their growth.
- To understudy the operations manager role for self-development, and to support company projects as directed by the operations manager.
- To ensure that all procedures for handling client orders are followed, and that counter staff are aware of and comply with requirements.
- To assist in conducting investigations, particularly related to counter operations, and to identify areas for improvement.
- To ensure that counter staff meet company expectations in delivering customer service standards to clients.
- To perform any other tasks assigned by the operations manager, and to maintain a high level of professionalism and discretion at all times.
- A diploma or equivalent in maritime or logistics-related field, and at least 2 years of experience in the harborcraft, maritime, or logistics sector.
- Experience in team management, with the ability to work independently and make decisions in a fast-paced environment.
- Proficiency in spoken English, and strong communication and interpersonal skills.
- A strong team player with the ability to work collaboratively with others to achieve common goals.
- The ability to work flexible hours, including evenings and weekends, and to be available on short notice.
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