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HR Claims Support Specialist
3 weeks ago
This is a dynamic role that requires a highly organized and proactive professional to support the end-to-end employee medical claims processing within our organization.
- Assist with the timely submission of employee medical claims and minimize backlogs
- Verify claims documentation for accuracy, eligibility, and compliance with our benefits policies
- Support employees, HRBP, Finance, and broker/insurers in resolving claims queries, disputes, investigations, and resolutions
- Liaise with institutions or other public healthcare bodies on claims-related matters
- Coordinate daily operations and workflow to ensure smooth team functioning
The ideal candidate will possess strong knowledge of work injury claims, employee medical claims, and insurance reimbursement procedures. Additionally, proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) for reporting and reconciliation is essential.
Experience with HR systems (e.g., SuccessFactors and SAP) is preferred, but not mandatory. The successful candidate will demonstrate excellent problem-solving skills, attention to detail, and ability to work independently in a fast-paced environment.
Requirements- Diploma in Human Resources, Business-related field
- Minimum 2 years of experience in claims processing, benefits administration, healthcare claims, or HR Shared Services
