Strategic Operations Lead

5 days ago


Singapore This Is An IT Support Group Full time
Company Overview:

This Is An IT Support Group is a leading provider of innovative technology solutions. Our mission is to empower businesses and individuals by providing cutting-edge products and services that meet their evolving needs.

Job Summary:
We are seeking a highly motivated and results-driven Strategic Operations Lead to join our team. As a Strategic Operations Lead, you will be responsible for leading the overall APAC SMB business operation strategies, tactics, and processes. You will support APAC SMB leaders across SEA, AUNZ, Japan, and Korea through prioritization and course of action.

Key Responsibilities:
• Develop and implement project performance metrics, reporting mechanisms, and dashboards to provide visibility and insights to senior leadership and stakeholders.
• Continuously monitor project progress, identify potential risks and issues, and implement proactive mitigation strategies to ensure successful project delivery within defined constraints.
• Establish and maintain project governance frameworks, processes, and best practices to ensure consistency, transparency, and adherence to standards across the organization.

Requirements:
• Bachelor's degree in Business, Project Management, or a closely related field.
• Minimum 10 years of hands-on experience in project/program management, strategy execution, and operations optimization within a fast-paced, global, or tech-driven environment.
• Minimum 3 years of team lead experience, with a proven ability to lead cross-functional teams, manage workflows, and ensure operational efficiency.
• Strong understanding of project portfolio management, resource allocation, risk management, and project prioritization in alignment with organizational strategies.
• Strong communication skills in English, both written and verbal, are essential for effectively presenting findings and recommendations to stakeholders across the APAC region.

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