Strategic Operations Lead

5 days ago


Singapore This is an IT support group Full time

This is an IT support group seeking a seasoned Strategic Operations Lead to drive the development, governance, and execution of our operations department's strategic priorities.

Key Responsibilities:
  • Strategy Development & Execution:
    • Support the development of annual strategic plans, presentations, reports, and memos for leadership and forums.
    • Align operations strategic goals with initiatives that deliver measurable benefits and transformation.
    • Evaluate new strategic initiatives, define KPIs, assess options for decision-making, and ensure strategic goals deliver measurable benefits.
  • Business Analytics & Insights:
    • Gather, clean, and analyze internal and external data to extract meaningful insights and drive data-driven decision-making.
    • Develop and maintain dashboards and reports to track key performance metrics and provide real-time insights to stakeholders.
    • Provide recommendations based on data-driven analysis to improve business processes and strategic outcomes.
  • Strategic Reporting & Monitoring:
    • Develop best-in-class reporting frameworks and analytics dashboards to provide real-time tracking of strategic initiatives and operational performance.
    • Generate regular and ad-hoc reports to monitor operational performance, strategic progress, and transformation initiatives.
    • Identify risks and proactively highlight challenges/opportunities based on reporting insights.
  • Stakeholder Engagement & Communication:
    • Act as a trusted advisor to senior management, providing insights and guidance on strategic planning and business performance.
    • Collaborate with local, regional, and cross-functional teams to align data analytics with strategic goals.
    • Create impactful presentations and reports for executive leadership, translating complex data into concise and meaningful insights.
  • Process Optimization & Innovation:
    • Drive continuous improvement in reporting and analytics processes by implementing automation and best practices.
    • Enhance data extraction accuracy, governance, and documentation for improved reliability and efficiency.
Required Skills and Qualifications:
  • Bachelor's degree in Business, Finance, Data Analytics, Actuarial Science, or related field.
  • 5-8 years of relevant experience in financial services (life insurance industry preferred), with a strong background in strategy, business analytics, and data-driven decision-making.
  • Expertise in PowerPoint, Excel, and Word with the ability to create executive-level presentations, perform complex data analysis, and generate impactful reports.
  • Strong analytical skills with the ability to translate large datasets into strategic recommendations and actionable insights.


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