Banquet Operations Director

1 week ago


Singapore beBeeOperations Full time $54,000 - $72,000
Job Title: Event Operations Manager">

The primary role of the Assistant Banquet Manager is to oversee the smooth execution of banquet and event operations. To achieve this, we seek a highly skilled individual with experience in managing teams, providing exceptional customer service, and maintaining high standards of food and beverage quality.

Key Responsibilities:

  • Conduct thorough briefings to the team prior to each function, highlighting important details and special requirements.
  • Manage day-to-day activities of the Banquet staff, including scheduling employees and ensuring they have the necessary tools and equipment to perform their tasks effectively.
  • Promote teamwork and quality service through regular communication and coordination with other departments.
  • Train, motivate, and manage the Banquet department to deliver outstanding service to customers.
  • Provide guidance and support to the team on a daily basis.
  • Ensure guests are greeted warmly upon arrival and respond promptly to their requests and complaints.
  • Execute banquet events according to the Banquet Event Order to meet client satisfaction.
  • Maintain regular contact with clients through daily meetings and debriefs to ensure all hotel operational details are executed correctly.
  • Obtain client feedback after events, review guest checks, and obtain signatures.
  • Communicate client feedback internally and manage timely resolution of any issues with the client.


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