Library Officer, NL/Reader Services
1 week ago
We are seeking a highly motivated and organized individual to join our team as a Library Officer, NL/Reader Services. In this role, you will be responsible for providing reference and research information services to library users, managing customer engagements, and conducting information literacy programs.
Key Responsibilities:- Provide timely and relevant reference and information services to library users onsite and online.
- Manage customer engagements for loans services according to policies and processes.
- Conduct information literacy programs, class visits, tours, and user education sessions.
- Ensure that NL Reading Room operations are well maintained in good condition to meet both operational and customers' needs.
- Assist Librarians and Collection Heads in collection maintenance matters in accordance with SOP.
- Compile collection management/development reports supporting Donors' and Singapore and Southeast Asian collections.
- Supervise collection maintenance works and ensure the library's collection is relevant and up-to-date.
- Coordinate and plan for spatial optimisation including Reading Rooms and Closed sections.
- Manage collection audit and promotion initiatives such as stocktake, exhibition preparation, and project management relating to collections matters.
- Manage bibliographic records in Integrated Library Management Systems (ILS) for item tracking and standards.
- 3 to 5 years of relevant working experience in NLB frontline service.
- Proficient in speaking and reading in Chinese Language is required as the incumbent will also be required to handle Chinese Collections.
- Systematic, meticulous and self-driven, with the abilities to manage operational matters especially in problem solving and meeting researchers' information needs.
- Contribute towards the achievement of NLB mission and vision and positive feedback from researchers especially in establishing LKCRL's role as a centre of scholarly research on Singapore and Southeast Asia.
- Appreciates operational challenges, service gaps with the abilities to find workable solutions.
- Work as a team and contribute to positive team spirit amongst colleagues, and supervisory skills.
The successful candidate will be appointed on a 2-year contract in the first instance. Please be informed that only shortlisted candidates will be notified.
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