Library Officer, NL/Reader Services
5 days ago
The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore.
At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact.
We can offer you:
•A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.
•An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.
•An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment.
To provide reference and research information services that are timely, useful and accessible to the library users through the provision of reference and customer services, management of Singapore’s heritage collection/content, promotional, administrative activities and projects so as to contribute towards the achievement of NLB’s mission and vision.
[What you will be working on:]
Library and Reference Services
• Provide relevant and timely reference and information service to library users onsite as well as online (via CRM database) including Tier 3 enquiries according to Service Standards.
• Manage customer engagements for loans services according to Policies and Processes.
• Conduct information literacy, class visits, tours, user education session and programmes (on rotational basis).
Operations Agilities at Reading Rooms (including level 12 and 13)
• Ensure that NL Reading Room operations are well maintained in good condition to meet both operational and customers’ needs.
• To be involved in projects relating to Reading Rooms set-ups and new services.
General Administrative Support
• Provide support in library operations such as planning of rostering duties, assisting in ISO 9001 annual certification or audit exercises, compiling reports and statistics, financial matters, procurement, systems and administrative duties (such as electronic filing and other duties)
• Serve these roles in rotational basis: minute taker for department weekly meeting, fire warden, staff welfare representatives and NL representatives for ALG programmes/activities
• Compile and collate statistics and reports relating to scope of duty
Supervise support staff including part-time staff in Reference Service
• Monitor performance according to Service Standards by providing feedback and guiding new hires via on-the-job training
• Planning and supervise manpower planning for frontline duties and collection maintenance works
Collection Maintenance Works (Chinese Collection)
• Assist Librarians and Collection Heads in collection maintenance matters in accordance with the SOP which include weeding, reworks, binding and book displays
• Compile collection management/development reports supporting Donors’ and Singapore and Southeast Asian collections
• Supervise collection maintenance works and ensure the library’s collection is relevant and up-to-date
• Coordinate and plan for spatial optimisation including Reading Rooms and Closed sections
• Manage collection audit and promotion initiatives such as stocktake, exhibition preparation, and project management relating to collections matters
• Manage bibliographic records in Integrated Library Management Systems (ILS) for item tracking and standards
Content Development and Projects (on assignment basis)
• Assist Librarians in simple searching and retrieval of information using databases and other resources on assigned topics/subjects for compiling of resource guides and bibliographies
• Maintain quality content on documents, webpages, databases and files updating and indexing of articles
[What we are looking for:]
• 3 to 5 years of relevant working experience in NLB frontline service
• Proficient in speaking and reading in Chinese Language is required as the incumbent will also be required to handle Chinese Collections
• Systematic, meticulous and self-driven, with the abilities to manage operational matters especially in problem solving and meeting researchers’ information needs
• Contribute towards the achievement of NLB mission and vision and positive feedback from researchers especially in establishing LKCRL’s role as a centre of scholarly research on Singapore and Southeast Asia
• Appreciates operational challenges, service gaps with the abilities to find workable solutions
• Work as a team and contribute to positive team spirit amongst colleagues, and supervisory skills
The successful candidate will be appointed on a 2-year contract in the first instance. Please be informed that only shortlisted candidates will be notified.
-
Library Officer, NL/Reader Services
2 weeks ago
Singapur, Singapore Careers@Gov Full time{"title": "Library Officer, NL/Reader Services", "description": "Job SummaryWe are seeking a highly motivated and detail-oriented Library Officer to join our team at the National Library Board (NLB). As a key member of our Reader Services team, you will be responsible for providing timely and useful reference and research information services to our library...
-
Library Officer, NL/Reader Services
5 days ago
Singapur, Singapore Careers@Gov Full timeJob Title: Library Officer, NL/Reader ServicesWe are seeking a highly motivated and detail-oriented Library Officer to join our team at the National Library Board (NLB). As a key member of our Reader Services team, you will be responsible for providing timely and accurate reference and research information services to our library users.Key...
-
Library Officer, NL/Reader Services
1 week ago
Singapur, Singapore Careers@Gov Full time{"Job SummaryWe are seeking a highly skilled Library Officer to join our team at the National Library Board (NLB). As a key member of our team, you will be responsible for providing reference and research information services to library users, managing customer engagements, and conducting information literacy programs.Key Responsibilities* Provide timely and...
-
Library Officer, NL/Reader Services
3 weeks ago
Singapur, Singapore Careers@Gov Full time[What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...
-
Reader Services Coordinator, Library Operations
3 weeks ago
Singapur, Singapore Careers@Gov Full timeAbout the RoleWe are seeking a highly skilled and motivated Library Officer to join our team at the National Library Board (NLB). As a key member of our library operations team, you will play a critical role in providing exceptional reference and research services to our library users.Key ResponsibilitiesProvide timely and accurate reference and information...
-
Library Officer
2 months ago
Singapur, Singapore Careers@Gov Full time[What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...
-
Library Officer, Public Libraries
4 months ago
Singapur, Singapore Careers@Gov Full time[What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...
-
Singapur, Singapore Careers@Gov Full timeAbout the RoleWe are seeking a highly skilled and motivated Library Officer to join our team at the National Library Board (NLB). As a key member of our library operations team, you will play a critical role in providing exceptional reference and research services to our library users.Key ResponsibilitiesProvide Reference and Research Services: Provide...
-
Library Officer, Public Libraries
7 days ago
Singapur, Singapore Careers@Gov Full timeJob Opportunity:We are seeking a dedicated and customer-focused individual to join our team as a Library Officer, Public Libraries. As a key member of our library services team, you will play a vital role in delivering exceptional customer service and promoting literacy and learning in our community.Key Responsibilities:Provide guidance and support to...
-
Library Officer, Public Libraries
3 weeks ago
Singapur, Singapore Careers@Gov Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Library Officer to join our team at the National Library Board (NLB). As a Library Officer, you will play a key role in delivering exceptional customer service and promoting literacy and learning in our community.Key ResponsibilitiesGuide customers on library etiquette and promote library...
-
Library Support Officer
5 days ago
Singapur, Singapore Civica UK Ltd Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Library Support Officer. As a key member of our team, you will be responsible for providing support to our library operations, ensuring the smooth delivery of library services to our customers.Key ResponsibilitiesProvide relief support to schools across Singapore...
-
Head of Library Services
3 weeks ago
Singapur, Singapore Hwa Chong Institution Full timeOverview of the Library Manager Role at Hwa Chong InstitutionCore Responsibilities:Oversee the daily functions of secondary school and junior college librariesEnsure adherence to library policies and operational guidelinesDirect library personnel and manage financial resourcesDevelop and maintain library collections that support academic objectivesDeliver...
-
Singapur, Singapore Careers@Gov Full time[What the role is] You will be part of ITE Library Team and responsible for performing various library functions to support staff and students in the discovery, engagement and use of the Library’s resources through innovative digital outreach to enhance user experience. As part of a lean team, you are a collaborative team-player who will also play a key...
-
Library Officer
3 weeks ago
Singapur, Singapore Careers@Gov Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Library Officer - Community Engagement. In this role, you will play a key part in promoting reading, learning, and history through our network of libraries across Singapore.Key ResponsibilitiesGuide customers on library etiquette and promote library...
-
Senior Library Executive, User Services
4 months ago
Singapur, Singapore Nanyang Technological University Full timeThe Office of Information, Knowledge and Library Services provides seamless access to information, knowledge and library services to support the learning, teaching and research needs of the NTU community. The User Services & Spaces (USS) team’s role is to maintain smooth operations of all libraries on campus and to drive transformation projects in its...
-
Library Director
7 days ago
Singapur, Singapore Hwa Chong Institution Full timeJob Title: Library ManagerAt Hwa Chong Institution, we are seeking a highly skilled and experienced Library Manager to lead our library team in providing exceptional support to students, teachers, and staff.Key Responsibilities:Library Operations Management: Oversee the day-to-day operations of both the secondary school and junior college libraries, ensuring...
-
Library Manager
4 months ago
Singapur, Singapore Hwa Chong Institution Full timeis responsible for developing, maintaining, and promoting library resources, services, and programs that support the educational and recreational needs of students, teachers, and staff. This role involves both administrative and educational components to foster an environment conducive to learning and research. Key Responsibilities:1. Library Operations...
-
Library Assistant
1 week ago
Singapur, Singapore Civica UK Ltd Full timeAbout the RoleWe are seeking a highly motivated and organized Library Assistant to join our team in Singapore. As a Library Assistant, you will play a key role in supporting the delivery of high-quality library services to students and staff.Key ResponsibilitiesProcess and circulate library resources efficiently, ensuring timely access for students and other...
-
Library Manager
2 weeks ago
Singapur, Singapore Hwa Chong Institution Full timeAbout the RoleThe Library Manager at Hwa Chong Institution is a key position responsible for overseeing the development, maintenance, and promotion of library resources, services, and programs that support the educational and recreational needs of students, teachers, and staff.Key ResponsibilitiesLibrary Operations ManagementOversee the day-to-day operations...
-
Library Operations Supervisor
3 weeks ago
Singapur, Singapore Hwa Chong Institution Full timePosition Overview: Library Resources Manager at Hwa Chong InstitutionPrimary Duties:Oversee the daily functions of secondary school and junior college librariesImplement and uphold library regulations and standardsDirect library personnel and manage financial resourcesDevelop and maintain library collections that support academic objectivesDeliver...
