Library Officer, NL/Reader Services

2 months ago

Singapur, Singapore Careers@Gov Full time
[What the role is:]
The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore.

At NLB, you can look forward to a flexible, hybrid work environment with rewarding, impactful deliverables that improve the lives of the community. With caring colleagues, you will be in an ideal environment for professional development, innovation and impact.

We can offer you:
•A chance to Impact the Community, bridge gaps and empower everyone with the opportunity for learning and discovery.
•An opportunity to Innovate and Push Boundaries. We value ideas, curiosity and a passion for innovation to transform our libraries and archives.
•An organisation that Cares for your Growth and Wellbeing through investment in staff development and wellbeing in a supportive and collaborative environment.

To provide reference and research information services that are timely, useful and accessible to the library users through the provision of reference and customer services, management of Singapore’s heritage collection/content, promotional, administrative activities and projects so as to contribute towards the achievement of NLB’s mission and vision.

[What you will be working on:]
Library and Reference Services 
•    Provide relevant and timely reference and information service to library users onsite as well as online (via CRM database) including Tier 3 enquiries according to Service Standards. 
•    Manage customer engagements for loans services according to Policies and Processes. 
•    Conduct information literacy, class visits, tours, user education session and programmes (on rotational basis).

Operations Agilities at Reading Rooms (including level 12 and 13)
•    Ensure that NL Reading Room operations are well maintained in good condition to meet both operational and customers’ needs.
•    To be involved in projects relating to Reading Rooms set-ups and new services. 

General Administrative Support 
•    Provide support in library operations such as planning of rostering duties, assisting in ISO 9001 annual certification or audit exercises, compiling reports and statistics, financial matters, procurement, systems and administrative duties (such as electronic filing and other duties)
•    Serve these roles in rotational basis: minute taker for department weekly meeting, fire warden, staff welfare representatives and NL representatives for ALG programmes/activities 
•    Compile and collate statistics and reports relating to scope of duty 

Supervise support staff including part-time staff in Reference Service
•    Monitor performance according to Service Standards by providing feedback and guiding new hires via on-the-job training
•    Planning and supervise manpower planning for frontline duties and collection maintenance works   

Collection Maintenance Works (Chinese Collection)
•    Assist Librarians and Collection Heads in collection maintenance matters in accordance with the SOP which include weeding, reworks, binding and book displays 
•    Compile collection management/development reports supporting Donors’ and Singapore and Southeast Asian collections
•    Supervise collection maintenance works and ensure the library’s collection is relevant and up-to-date
•    Coordinate and plan for spatial optimisation including Reading Rooms and Closed sections  
•    Manage collection audit and promotion initiatives such as  stocktake, exhibition preparation, and project management relating to collections matters
•    Manage bibliographic records in Integrated Library Management Systems (ILS) for item tracking and standards

Content Development and Projects (on assignment basis)
•    Assist Librarians in simple searching and retrieval of information using databases and other resources on assigned topics/subjects for compiling of resource guides and bibliographies
•    Maintain quality content on documents, webpages, databases and files updating and indexing of articles

[What we are looking for:]
•    3 to 5 years of relevant working experience in NLB frontline service 
•    Proficient in speaking and reading in Chinese Language is required as the incumbent will also be required to handle Chinese Collections
•    Systematic, meticulous and self-driven, with the abilities to manage operational matters especially in problem solving and meeting researchers’ information needs
•    Contribute towards the achievement of NLB mission and vision and positive feedback from researchers especially in establishing LKCRL’s role as a centre of scholarly research on Singapore and Southeast Asia 
•    Appreciates operational challenges, service gaps with the abilities to find workable solutions 
•    Work as a team and contribute to positive team spirit amongst colleagues, and supervisory skills

The successful candidate will be appointed on a 2-year contract in the first instance. Please be informed that only shortlisted candidates will be notified.

  • Library Officer

    4 months ago

    Singapur, Singapore Careers@Gov Full time

    [What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...

  • Associate Librarian/ Librarian, NL/ Collections

    2 weeks ago

    Singapur, Singapore Careers@Gov Full time

    [What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...

  • Library Officer, Public Libraries

    4 weeks ago

    Singapur, Singapore Careers@Gov Full time

    [What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...

  • Library Officer

    1 month ago

    Singapur, Singapore Civica UK Ltd Full time

    About the RoleWe are seeking a highly motivated and organized Library Officer to join our team at Civica UK Ltd. As a key member of our library team, you will play a vital role in delivering outstanding information services to our community.Key ResponsibilitiesPerform amendments on government statutes and ensure accuracy and precision in your work.Provide...

  • Library Director

    1 month ago

    Singapur, Singapore MCI Career Services Pte Ltd Full time

    Job Summary:As a key member of the MCI Career Services Pte Ltd team, the Library Lead will oversee the development and management of print and electronic resources, ensuring seamless access to information for clients. This role requires strong vendor management skills, with a focus on acquisitions and contract negotiations. The successful candidate will also...

  • Library Lead

    1 month ago

    Singapur, Singapore MCI Career Services Pte Ltd Full time

    Job Summary:Mon- Thurs, 830am- 6pmFri, 830am- 530amChinatownJob Responsibilities:1. Collection Development: Manage print and electronic resources.2. Vendor Management: Oversee acquisitions and contract negotiations.3. Budget and Operations: Handle library budget and daily services, including circulation, inter-library loans, and information literacy.4....

  • Library Director

    1 month ago

    Singapur, Singapore MCI Career Services Pte Ltd Full time

    Job Summary:Monday to Thursday, 8:30am to 6:00pmFriday, 8:30am to 5:30pmChinatown LocationJob Responsibilities:1. Collection Development: Oversee the acquisition and management of print and electronic resources, ensuring they meet the needs of the library and its users.2. Vendor Management: Negotiate and manage contracts with vendors to secure the best...

  • Senior Library Executive, User Services

    1 month ago

    Singapur, Singapore Nanyang Technological University Full time

    The Office of Information, Knowledge and Library Services at Nanyang Technological University provides seamless access to information, knowledge and library services to support the learning, teaching and research needs of the NTU community. The User Services & Spaces (USS) team's role is to maintain smooth operations of all libraries on campus and to drive...

  • Assistant Manager/Associate Librarian, Public Libraries

    6 months ago

    Singapur, Singapore Careers@Gov Full time

    [What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...

  • Manpower Support Officer

    1 month ago

    Singapur, Singapore Civica UK Ltd Full time

    Job DescriptionWe are seeking a highly motivated and organized Manpower Support Officer to join our team in Singapore. As a key member of our library operations team, you will be responsible for providing support in all areas of library information services, including managing and maintaining resources, operating the Library Automation System, and delivering...

  • Senior Library Executive, User Services

    6 months ago

    Singapur, Singapore Nanyang Technological University Full time

    The Office of Information, Knowledge and Library Services provides seamless access to information, knowledge and library services to support the learning, teaching and research needs of the NTU community. The User Services & Spaces (USS) team’s role is to maintain smooth operations of all libraries on campus and to drive transformation projects in its...

  • Library Manager

    1 month ago

    Singapur, Singapore Hwa Chong Institution Full time

    Job SummaryThe Library Manager is responsible for overseeing the day-to-day operations of the library, ensuring that it runs smoothly and efficiently. This includes managing library staff, overseeing library budgets, and maintaining library collections.The ideal candidate will have a strong background in library science and experience in managing library...

  • Library Director

    1 month ago

    Singapur, Singapore Hwa Chong Institution Full time

    Job Title: Library ManagerAt Hwa Chong Institution, we are seeking a highly skilled and experienced Library Manager to join our team. The successful candidate will be responsible for developing, maintaining, and promoting library resources, services, and programs that support the educational and recreational needs of students, teachers, and staff.Key...

  • Library Manager

    6 months ago

    Singapur, Singapore Hwa Chong Institution Full time

    is responsible for developing, maintaining, and promoting library resources, services, and programs that support the educational and recreational needs of students, teachers, and staff. This role involves both administrative and educational components to foster an environment conducive to learning and research. Key Responsibilities:1. Library Operations...

  • Library Assistant

    1 month ago

    Singapur, Singapore Civica UK Ltd Full time

    About the RoleWe are seeking a highly motivated and organized Library Assistant to join our team in Singapore. As a Library Assistant, you will play a key role in supporting the library team to deliver high-quality services to students and staff.Key ResponsibilitiesProcess and circulate library resources efficiently to students and other library...

  • Library Resources Manager

    1 month ago

    Singapur, Singapore Careers@Gov Full time

    Job SummaryNYP Library is seeking a highly skilled Library Resources Manager to support the management and provision of library resources and services for the NYP community.Key ResponsibilitiesAdminister, manage and enhance library management systems, including discovery search system, resource proxy system, library website, IT security and related...

  • Senior Library Executive, Resources, Discovery and Access

    1 month ago

    Singapur, Singapore Nanyang Technological University Full time

    Job Title: Senior Library Executive, Resources, Discovery and AccessThe Office of Information, Knowledge and Library Services (OIKLS) at Nanyang Technological University invites applications for the position of Senior Library Executive. The successful candidate will be responsible for executing the purchase and subscription of information resources,...

  • Librarian/Senior Librarian

    2 months ago

    Singapur, Singapore Careers@Gov Full time

    [What the role is] NYP Library is seeking Librarian/Senior Librarian to support the management and provision of library resources and services for the NYP community to meet their teaching and learning needs. [What you will be working on] Responsibilities Administer, manage and enhance library management systems, including discovery search...

  • Senior Library Executive, Resources, Discovery and Access

    6 months ago

    Singapur, Singapore Nanyang Technological University Full time

    The Office of Information, Knowledge and Library Services (OIKLS) invites applications for the position of Senior Library Executive. The successful candidate will execute the purchase and subscription of information resources especially databases and ebook collections. The incumbent will also manage the document delivery and interlibrary loan services for...

  • Library Assistants

    6 months ago

    Singapur, Singapore Civica UK Ltd Full time

    Changing communities for the better starts with you Join us on our mission to change the world. Civica is a global organisation of over 5,000 employees, providing vital cloud software to public services resulting in better outcomes for people and communities.We do this by collaborating with a large number of organisations including schools, libraries, local...