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Singapur, Singapore Careers@Gov Full time{"title": "Job Title: Library Officer, NL/Reader Services", "description": "Job SummaryWe are seeking a highly motivated and detail-oriented Library Officer to join our team at the National Library Board. As a Library Officer, you will be responsible for providing reference and research information services to library users, managing customer engagements,...
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Library Services Assistant, Reference and Research
2 months ago
We are seeking a highly skilled and motivated Library Officer to join our team at the National Library Board (NLB). As a key member of our library operations team, you will play a critical role in providing exceptional reference and research services to our library users.
Key Responsibilities- Provide Reference and Research Services: Provide timely, useful, and accessible reference and research information services to library users through the provision of reference and customer services, management of Singapore's heritage collection/content, promotional, administrative activities, and projects.
- Manage Library Operations: Ensure that NL Reading Room operations are well maintained in good condition to meet both operational and customers' needs. Be involved in projects relating to Reading Rooms set-ups and new services.
- Collection Maintenance and Development: Assist Librarians and Collection Heads in collection maintenance matters in accordance with the SOP, which include weeding, reworks, binding, and book displays. Compile collection management/development reports. Support in collection maintenance work and ensure the library's collection is relevant and up to date.
- General Administrative Support: Provide support in library operations such as planning of rostering duties, assisting in ISO 9001 annual certification or audit exercises, compiling reports and statistics, financial matters, system, and administrative support.
- Data Compilation and Analysis: Compile data for reporting of Key Performance Indicators (KPI) on a monthly basis. Proficient in data compilation using Leap Polaris, Qliksense, Microsoft Excel, and other data software and systems.
- Content Development and Projects: Assist Librarians in simple searching and retrieval of information using databases and other resources on assigned topics/subjects for compiling of resource guides and bibliographies. Maintain quality content on documents, webpages, databases, and files, updating and indexing of articles.
- 3 to 5 years of relevant working experience in frontline service
- Able to work under all circumstances relating to meeting urgent requests
- Systematic, meticulous, and self-driven, with an eye for detail especially in handling special collections such as Donors' and Rare materials
- Display qualities of being agile in managing operational matters especially in problem-solving and meeting researchers' information needs
- Contribute towards the achievement of NLB's mission and vision and positive feedback from researchers especially in establishing LKCRL's role as a centre of scholarly research on Singapore and Southeast Asia
- Appreciates operational challenges, service gaps with the abilities to find workable solutions
- Work as a team and contribute to positive team spirit amongst colleagues
