Bakery Operations Manager

18 hours ago


Singapore CAKE POINT BAKERS & CONFECTIONS PTE. LTD. Full time
Bakery Manager Job Description

At CAKE POINT BAKERS & CONFECTIONS PTE. LTD., we are seeking a highly skilled and experienced Bakery Manager to oversee the daily operations of our bakery. The successful candidate will be responsible for ensuring high-quality products, exceptional customer service, and efficient workflow.

Key Responsibilities:
  • Staff Management: Recruit, train, and supervise bakery staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Production Oversight: Ensure the preparation and presentation of baked goods meet quality standards by monitoring inventory levels, ordering supplies as needed, and implementing quality control measures.
  • Customer Service: Provide excellent customer service by addressing customer inquiries, handling complaints effectively, and ensuring a positive customer experience.
  • Financial Management: Monitor sales, manage budgets, and assist in setting pricing strategies to ensure the bakery's financial stability.
  • Sanitation and Safety: Ensure compliance with health and safety regulations by maintaining a clean and organized bakery environment.
  • Menu Development: Collaborate with the team to develop new products and seasonal menu changes to enhance offerings and attract customers.
  • Marketing: Assist in promoting bakery products through in-store displays, social media, and community events to increase brand awareness and drive sales.
Requirements:
  • Previous experience in a bakery or food service management role.
  • Strong leadership and team management skills.
  • Knowledge of baking techniques, ingredients, and equipment.
  • Excellent customer service and communication skills.
  • Ability to work flexible hours, including early mornings, weekends, and holidays.
  • Basic understanding of budgeting and inventory management.


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