Business Operations Manager

1 day ago


Singapore CT BAKERY (S) PTE. LTD. Full time
Business Operations Manager

CT BAKERY (S) PTE. LTD. is seeking a seasoned Business Operations Manager to oversee the daily operations of our bakery outlets. The successful candidate will play a key role in ensuring that our bakeries provide exceptional service and quality products to our customers.

Key Responsibilities:
  • Manage all outlets to ensure smooth day-to-day operations and delivery of targets.
  • Implement company programs and manage operations to ensure compliance with SOPs, safety regulations, and local regulations.
  • Review and enhance SOPs and processes with the Bakery Manager.
  • Forecast, implement, monitor, control, and report on budgets to maximize revenue and minimize expenses.
  • Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience.
  • Create and recommend promotions ideas to bring in more guests and gain a larger share of the local market.
  • Attract, retain, and motivate employees; conduct performance and salary reviews, resolve problems, and provide open communications.
  • Monitor and control maintenance and sanitation of all areas of the bakery and equipment.
Requirements:
  • Preferably possess a Bachelor's degree in Business Administration or equivalent.
  • Must have at least 3 years in a similar role managing multiple bakery outlets.
  • Have a strong commercial acumen with the ability to identify opportunities and build reliable models for business growth.
  • Proven track record in achieving sales growth targets.
  • Full P&L responsibility.
  • Requires thorough knowledge of bakery practices and procedures.
  • Able to set priorities, plan, organize, and delegate.
  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals.


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