Client Account Services Specialist

7 days ago


Singapore Bank of Singapore Full time
Account Services Specialist

At Bank of Singapore, we are committed to excellence and strive to create a work environment that fosters growth and development. We are seeking a highly skilled and detail-oriented Account Services Specialist to join our team.

Key Responsibilities
  • Process account documentation accurately and timely, ensuring compliance with internal quality standards.
  • Update client static data into Bank's core system in a timely manner.
  • Liaise with Relationship Managers/Marketing Assistants on status of periodic review and maintenance cases.
  • Monitor and attend to any accounts exceptions and deviations to ensure compliance with Bank's policies and procedures.
  • Ensure appropriate and confidential handling/sharing of sensitive client data.
  • Identify red flags and escalate in line with policy and procedures.
  • Handle Front office queries, ensuring timely follow-up and/or escalation to stakeholders.
Requirements
  • At least 1-2 years of experience in private banking account services area.
  • Meticulous, detail-oriented, and ability to handle complexity.
  • Ability to work effectively as part of the team.
  • Maintain a positive working relationship with personnel of other sections and divisions of the bank.
  • Working knowledge of MS Office tools.
  • Ability to work independently with minimal direction.
  • Ability to communicate clearly and concisely, both verbally and in writing.


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