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Client Account Services Specialist
2 months ago
Bank of Singapore is seeking a highly skilled Client Account Services Specialist to join our team. As a key member of our Account Services Maintenance team, you will be responsible for providing exceptional account services support to our clients across all Bank of Singapore locations.
Key Responsibilities- Ensure timely and accurate client static maintenance, including document reviews and system updates.
- Liaise with Front Office for any documentation shortfall or clarifications.
- Effectively handle queries, exceptions, and investigation matters.
- Ensure full compliance to policies and procedures.
- Provide quick and quality customer service.
- Be open to new tasks as required by the business.
- At least 1-2 years of experience relating to banking operations, preferably in private banking account services area.
- Meticulous, detail-oriented, and ability to handle complexity.
- Ability to work effectively as part of the team.
- Maintain a positive working relationship with personnel of other sections and divisions of the bank.
- Working knowledge of MS Word, Excel, Powerpoint.
- Ability to work independently with minimal direction.
- Ability to communicate clearly and concisely, both verbally and in writing.
Bank of Singapore is a leading financial institution that promotes a culture of openness, teamwork, and fairness. We invest in our people through our programs that develop them on both professional and personal levels. We offer attractive remuneration packages and non-financial benefits, as well as opportunities to develop your potential within OCBC Group's global network of subsidiaries and offices.
