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Operations - Client Services Specialist (12 months contract)

2 months ago


Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time
About the Role

This is an exciting opportunity to join a global tier-1 banking firm as a Client Services Specialist. As a key member of the team, you will be responsible for managing a portfolio of Equity & Foreign Exchange Prime Brokerage (EQPB/FXPB) clients and providing exceptional client service support.

Key Responsibilities
  • Manage a portfolio of EQPB/FXPB clients and act as the main point of contact for all operational matters.
  • Provide operations and client service support to ensure client queries are handled in a timely and appropriate manner.
  • Coordinate and liaise with internal teams in APAC, EMEA, and US to provide coverage and support for global clients.
  • Partner with Prime Brokerage Account Management/Sales to provide analysis and broker reviews on a regular basis.
  • Provide in-person demonstrations of client interface systems to clients.
  • Provide new product/market support to clients.
  • Produce client and management reporting metrics.
Requirements
  • Client-facing experience and ability to conduct discussions with clients in a confident manner.
  • Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
  • Demonstrate a high level of commitment and professional work ethic.
  • Understanding of Markets Operations Trade lifecycle with a focus on FX, Settlements & Corp Actions.
About the Company

HAYS SPECIALIST RECRUITMENT PTE. LTD. is a leading recruitment agency that specializes in placing top talent in various industries. We are committed to providing exceptional service to our clients and candidates.