Client Services Specialist

1 day ago


Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full time
Job Title: Client Services Specialist

At AMBITION GROUP SINGAPORE PTE. LTD., we are seeking a highly skilled Client Services Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional client service and support to our Equity and Foreign Exchange Prime Brokerage clients.

Key Responsibilities:

  • Manage a portfolio of clients, serving as the primary point of contact for all operational matters.
  • Act as a client advocate, ensuring their needs are met and providing timely and efficient support.
  • Manage the full trade lifecycle, from trade capture and exception handling to credit approval, trade matching, and position reconciliation.
  • Collaborate with internal teams across APAC, EMEA, and the US to provide seamless coverage and support for global clients.
  • Deliver analysis and regular broker reviews to the Prime Brokerage Account Management and Sales teams.
  • Conduct in-person demonstrations of client interface systems.
  • Support the launch of new products and markets as needed.
  • Streamline operational processes to enhance efficiency and generate client and management reporting metrics.

Requirements:

  • Minimum degree in a related discipline.
  • Minimum 6 years of client services related experience.
  • Able to start immediately or within short notice.

What We Offer:

A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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