Client Services Specialist
1 day ago
At AMBITION GROUP SINGAPORE PTE. LTD., we are seeking a highly skilled Client Services Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional client service and support to our Equity and Foreign Exchange Prime Brokerage clients.
Key Responsibilities:
- Manage a portfolio of clients, serving as the primary point of contact for all operational matters.
- Act as a client advocate, ensuring their needs are met and providing timely and efficient support.
- Manage the full trade lifecycle, from trade capture and exception handling to credit approval, trade matching, and position reconciliation.
- Collaborate with internal teams across APAC, EMEA, and the US to provide seamless coverage and support for global clients.
- Deliver analysis and regular broker reviews to the Prime Brokerage Account Management and Sales teams.
- Conduct in-person demonstrations of client interface systems.
- Support the launch of new products and markets as needed.
- Streamline operational processes to enhance efficiency and generate client and management reporting metrics.
Requirements:
- Minimum degree in a related discipline.
- Minimum 6 years of client services related experience.
- Able to start immediately or within short notice.
What We Offer:
A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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