Dynamic Customer Service Professional

6 days ago


Singapore GOUGH RECRUITMENT (SINGAPORE) PTE. LTD. Full time

Job Overview

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Gough Recruitment (Singapore) PTE. LTD.

Key Responsibilities

  • To provide exceptional customer service and support to clients across various departments.
  • To address customer concerns and resolve disputes in a timely and professional manner.
  • To work closely with the reception team to ensure smooth daily operations.
  • To manage new client relationships and develop strong working partnerships.
  • To liaise with various departments to provide timely solutions and updates.
  • To respond to phone calls, emails, and chat messages from customers in a prompt and courteous manner.
  • To update customer profiles and document interactions to track progress.
  • To act as a liaison between the company and its customers, providing helpful solutions to their needs.

Requirements and Qualifications

  • Bachelor's degree in Business or related field.
  • At least 2-5 years of front office experience in Co-Working spaces, Flexible Workspaces, Serviced Offices, or Hotel Front Desk.
  • Must be based in Singapore with legal rights to work.
  • Prior experience in Secretarial skills, MS Office/computer skills, Customer service skills, and Office management skills is required.
  • Excellent English language skills, with a high level of proficiency.
  • Ability to multitask and work proactively in a fast-paced environment.

About Us

Gough Recruitment (Singapore) PTE. LTD. is a well-established recruitment agency providing staffing solutions to various industries.

Estimated Salary: SGD 4,000 - SGD 6,000 per month



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