Dynamic Customer Service Professional
6 days ago
Job Overview
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Gough Recruitment (Singapore) PTE. LTD.
Key Responsibilities
- To provide exceptional customer service and support to clients across various departments.
- To address customer concerns and resolve disputes in a timely and professional manner.
- To work closely with the reception team to ensure smooth daily operations.
- To manage new client relationships and develop strong working partnerships.
- To liaise with various departments to provide timely solutions and updates.
- To respond to phone calls, emails, and chat messages from customers in a prompt and courteous manner.
- To update customer profiles and document interactions to track progress.
- To act as a liaison between the company and its customers, providing helpful solutions to their needs.
Requirements and Qualifications
- Bachelor's degree in Business or related field.
- At least 2-5 years of front office experience in Co-Working spaces, Flexible Workspaces, Serviced Offices, or Hotel Front Desk.
- Must be based in Singapore with legal rights to work.
- Prior experience in Secretarial skills, MS Office/computer skills, Customer service skills, and Office management skills is required.
- Excellent English language skills, with a high level of proficiency.
- Ability to multitask and work proactively in a fast-paced environment.
About Us
Gough Recruitment (Singapore) PTE. LTD. is a well-established recruitment agency providing staffing solutions to various industries.
Estimated Salary: SGD 4,000 - SGD 6,000 per month
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