Healthcare Service Associate with Excellent Customer Experience
6 days ago
DYNAMIC HUMAN CAPITAL PTE. LTD., a leading provider of top talent, invites applications for the position of Healthcare Service Associate.
Job Summary:
This role is ideal for individuals who enjoy providing exceptional customer service and working in a dynamic healthcare environment.
Responsibilities:
- Provide frontline services and general administrative duties at our client's clinic or centre.
- Maintain overall décor and cleanliness at the clinic, front counter, and reception area.
- Attend to patients at counters for registration, payment, and appointment line.
- Offer financial counselling where necessary.
- Trace case notes for walk-in cases, billing, and charges.
- Account for handover and closing of counter payments.
- Address clinic complaints and escalate to higher management when needed.
- Assist doctors with patient medical reviews in consultation rooms.
Requirements:
- Possess GCE 'N' Level, GCE 'O' Level, Professional Certificate/NiTEC, or Diploma.
- Minimum 2 years of relevant working experience in customer service and customer handling preferred.
- Candidates with experience in the healthcare industry will be an added advantage.
- Open to work overtime and deployment during pandemic situations.
Benefits:
Competitive salary range: $2,200 - $2,800 + AWS + variable bonus.
Located across Singapore, with convenient MRT access.
Working hours: 8.30AM - 5.30PM (Mon – Fri), 08.30AM – 12.30PM (Alt Sat).
About Us:
DYNAMIC HUMAN CAPITAL PTE. LTD. is a registered employment agency with Registration No: R22107466 and License No: 12C6253.
We value our candidates' skills and experience, and we encourage them to share their qualifications with us.
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