Customer Service Associate Specialist

3 days ago


Singapore ECON HEALTHCARE (ASIA) LIMITED Full time

Job Title: Customer Service Associate Specialist

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We are seeking a highly skilled and experienced Customer Service Associate Specialist to join our team at ECON HEALTHCARE (ASIA) LIMITED. This role is ideal for individuals who possess excellent customer service skills, are able to multitask, and have a strong understanding of administrative procedures.

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About the Role:

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  • This position involves providing frontline services to residents and visitors, responding to internal and external emails and calls, handling collection of Monthly Home Payment and petty cash, scheduling and arranging with various institutions for residents' medical needs, preparing and submitting internal reports, assisting in relevant regulatory reports, and maintaining accurate records.">
  • You will also be responsible for overseeing the operations of service counters, ensuring that all tasks are completed efficiently and effectively.">
  • This role requires a high level of organization, attention to detail, and communication skills, as well as the ability to work independently and as part of a team.">
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Requirements:

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  • A minimum of 1 year of relevant working experience in a similar role.">
  • A minimum GCE 'N Level or above.">
  • Strong knowledge of MS Office, including Word and Excel.">
  • Excellent customer service skills, with the ability to interact with people from diverse backgrounds.">
  • The ability to multitask, prioritize tasks, and meet deadlines.">
  • A team player with a friendly disposition and excellent communication skills.">
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What We Offer:

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A competitive salary of SGD 30,000 - SGD 35,000 per annum, depending on experience.

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Benefits:

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  • A comprehensive benefits package, including medical and dental insurance.">
  • A generous leave policy, with 14 days of annual leave and 10 public holidays.">
  • An opportunity to work with a dynamic and growing company in the healthcare industry.">
  • A chance to develop your skills and career in a supportive and collaborative environment.">
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Location:

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Henderson (Bukit Merah).

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Tell Employers What Skills You Have:

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  • CUSTOMER SERVICE">
  • TEAM PLAYER">
  • MS OFFICE">
  • INVENTORY MANAGEMENT">
  • ADMINISTRATIVE SUPPORT">
  • CRM">
  • MICROSOFT EXCEL">
  • SCHEDULING">
  • CUSTOMER SERVICE EXPERIENCE">
  • DISPOSITION">
  • HOSPITALS">
  • HOUSEKEEPING">
  • AMBULANCE">


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