IT Service Desk Agent
2 weeks ago
- Providing technical support to clients via phone, email, or chat.
- Troubleshooting hardware and software issues.
- Escalating complex problems to senior technicians for resolution.
- Documenting and tracking incidents and requests using our ticketing system.
- Collaborating with cross-functional teams to resolve issues and implement process improvements.
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Service Desk Agent
6 days ago
Singapore ALIGN RECRUITMENT PTE. LTD. Full timeService Desk RoleWe are seeking a highly skilled service desk agent to join our team. As a service desk agent, you will be responsible for responding to customer inquiries and resolving their issues in a timely and efficient manner.You will work closely with our sales and service department to ensure that all customer needs are met and exceeded....
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Help Desk Expert in IT Solutions
2 weeks ago
Singapore RGF HR Agent Full timeWe are looking for a skilled Help Desk Expert to join our team at RGF HR Agent. As an IT solutions provider, we require someone who can provide top-notch technical support to our clients, with a focus on the Japanese market.The Help Desk Expert will be responsible for handling IT support requests from users, performing basic troubleshooting for various...
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Multilingual IT Help Desk Operator
2 weeks ago
Singapore RGF HR Agent Full timeWe are seeking a highly skilled Multilingual IT Help Desk Operator to join our team at RGF HR Agent. As a renowned IT solutions provider, we require someone who can provide exceptional technical support to our clients, with a focus on the Japanese market.The Multilingual IT Help Desk Operator will be responsible for handling IT support requests from users...
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Service Desk Agent/ Customer Service Agent
2 weeks ago
Singapore Rapsys Technologies Full timeJD: **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE...
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Service Desk Agent
2 days ago
Central Singapore PERSOLKELLY Full timeSalary: SGD 3,000 + 1 Month Bonus Duration: 1 Year Contract (Renewable & Convertible) Working Hours: Weekdays, Office Hours **Service Desk Agent** **Salary: SGD 3,000 + 1 Month Bonus** **Duration: 1 Year Contract (Renewable & Convertible)** **Working Hours: Weekdays, Office Hours** **Working Location: Central - Trouble-shooting and problem resolution; -...
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Service Desk Agent
5 days ago
Singapore JOBSTER PRIVATE LTD. Full timeRole: Service Desk Agent Location: East Duration: Renewable 1 year contract Shift pattern: Monday - Friday: 8am - 5pm / 12.30pm - 9.30pm Sat/Sun: 8am - 6pm / 9.30am - 9.30pm **Note**:All roster scheduled extra working hours will be given off in lieu. All ad-hoc extra working hours requested by Team Leads will claim OT. Requirement - To provide...
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Service Desk Agent
1 week ago
Singapore JOBSTER PRIVATE LTD. Full timeJob Title: Service Desk Agent (Shift Work) Job Summary: We are seeking a dedicated and customer-oriented Service Desk Agent to join our team. As a Service Desk Agent, you will be responsible for providing technical support and assistance to our internal users, resolving IT issues, and ensuring a high level of customer satisfaction. This role requires the...
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Service Desk Engineer/ Agent
2 weeks ago
Singapore Rapsys Technologies Full timeJD: **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE...
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IT Service Desk Agent
1 week ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesRole: Service Desk AgentMandatory Skill: Microsoft Office 365Preferred Skills: Microsoft Windows, ITIL IT Service Management, ITIL IT Service ManagementWork Location: Ang Mo KioWorking Hours: Rotating 12-hour Day or Night shift and 2 days work with 2 days off day.Shift Work: Yes – 12 Hours shift jobAnnual Leave: 10 days for 12 hours...
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IT Service Desk Agent
1 week ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesRole: Service Desk AgentMandatory Skill: Microsoft Office 365Preferred Skills: Microsoft Windows, ITIL IT Service Management, ITIL IT Service ManagementWork Location: Ang Mo KioWorking Hours: Rotating 12-hour Day or Night shift and 2 days work with 2 days off day.Shift Work: Yes – 12 Hours shift jobAnnual Leave: 10 days for 12 hours...
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IT Service Desk Agent
1 week ago
Singapore AVN DIGITAL PTE. LTD. Full timeRoles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service...
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IT Service Desk Agent
5 days ago
Singapore AVN DIGITAL PTE. LTD. Full timeRoles & Responsibilities Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and...
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IT service Desk Agent
1 week ago
Singapore AVENSYS CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service...
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IT service Desk Agent
5 days ago
Singapore AVENSYS CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service...
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Service Desk Agent
2 weeks ago
Singapore NITYO INFOTECH SERVICES PTE. LTD. Full timeNityo Infotech is looking for Service Desk Agents (Technical Support). Work location: Changi Business Park (Near EXPO MRT) Working hours - staggered hours from 7am to 10pm: 5 day work week at max 44 hours per week - 5 day work week comprising of weekday AND/OR weekend depending on roster (max 2 weekends) Job Scope: - To provide accessible, timely,...
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Technical Service Desk Agent
1 week ago
Singapore Live Nation Full timeAt Live Nation, we strive to create unforgettable experiences for our fans. Our APAC IT team plays a critical role in ensuring that our employees can work efficiently and effectively.About the RoleWe are seeking a highly motivated and experienced Technical Service Desk Agent to join our APAC IT team. This role will be based in our Singapore office and will...
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Service Desk Manager
1 week ago
Singapore FUJITSU ASIA PTE LTD Full timeRoles & ResponsibilitiesWe are seeking an experienced Service Desk Manager to lead and optimize our IT support operations, ensuring high-quality technical assistance for end users. This role involves managing both onshore and offshore service desk teams, driving automation workflows, improving service agent communication, and overseeing user survey...
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Service Desk Manager
7 days ago
Singapore FUJITSU ASIA PTE LTD Full timeRoles & ResponsibilitiesWe are seeking an experienced Service Desk Manager to lead and optimize our IT support operations, ensuring high-quality technical assistance for end users. This role involves managing both onshore and offshore service desk teams, driving automation workflows, improving service agent communication, and overseeing user survey...
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Service Desk Agent
3 days ago
Singapore MASTERS CAREER CONSULTANCY PTE. LTD. Full time**Location**:Educational Institute near Upp Changi MRT Station **Working Hours**: - Monday to Friday: 8:00 AM to 6:00 PM - 1 or 2 Saturdays per month: 8:30 AM to 1:00 PM (depending on rotation) **Scope of Services**: - Escalate, track, and resolve all incident/service requests/problems professionally and in a timely manner. - Provide onsite support as...
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Information Technology Help Desk Support
2 weeks ago
Singapore RGF HR Agent Full timeInformation Technology Help Desk Support Our client is a renowned Japanese IT Solutions provider. They are currently looking for an experienced IT Support Helpdesk to join their growing team in Singapore. Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers. The Responsibilities: Customer...