Service Desk Agent

JD: **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE...

JD: **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE...

**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $1,800 - $2,600 Per Month**Date Posted** - 3 hours agoAdditional Details **Job ID** - 112788**Job Views** - 1Roles & Responsibilities **Responsibilities** - Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. - Process...

Nityo Infotech is looking for Service Desk Agents (Technical Support). Work location: Changi Business Park (Near EXPO MRT) Working hours - staggered hours from 7am to 10pm: 5 day work week at max 44 hours per week - 5 day work week comprising of weekday AND/OR weekend depending on roster (max 2 weekends) Job Scope: - To provide accessible, timely,...

We are seeking a dynamic and highly organized Front Desk Agent to join our team in Somerset. In this role, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Job Summary:The successful candidate will be responsible for managing front desk operations, including registering guests, handling room...

**Responsibilities**: - First point of contact for clients seeking technical assistance and/or support for any IT related issues - Being present and available to clients requiring any IT related technical assistance - Learn fundamental operations of commonly used software, hardware, and other equipment - Follow standard Service Desk operating procedures;...

The service desk agent is responsible for providing assistance to end users with technical issue and service requests. As the first point of contact, they help users resolve problems related to hardware, software, and network issues. Service desk agents utilize IT service management (ITSM) tools to log all incoming inquiries, track their progress, and ensure...

Service Desk Quality Assurance ManagerWe are seeking an experienced Service Desk Quality Assurance (QA) Manager to oversee and drive quality across our service desk operations.Monitor customer interactions to ensure adherence to quality standards.Provide constructive feedback and coaching to service desk agents to enhance performance.Analyse data to identify...

Roles & ResponsibilitiesWork Location: Chai CheeMandatory Skills: Microsoft Exchange / Outlook Preferred Skills: ITIL 4.0, CompTIA A+, ITSM ToolService Desk Agent is responsible for providing assistance to end users with technical issues and service requests. As the first point of contact, they help users resolve problems related to hardware, software, and...

**Location**:Educational Institute near Upp Changi MRT Station **Working Hours**: - Monday to Friday: 8:00 AM to 6:00 PM - 1 or 2 Saturdays per month: 8:30 AM to 1:00 PM (depending on rotation) **Scope of Services**: - Escalate, track, and resolve all incident/service requests/problems professionally and in a timely manner. - Provide onsite support as...